"Human-Computer Interaction and Management Information Systems: Applications" offers state-of-the-art research by a distinguished set of authors who span the MIS and HCI fields. The original chapters provide authoritative commentaries and in-depth descriptions of research programs that will guide 21st century scholars, graduate students, and industry professionals. Human-Computer Interaction (or Human Factors) in MIS is concerned with the ways humans interact with information, technologies, and tasks, especially in business, managerial, organizational, and cultural contexts. It is distinctive in many ways when compared with HCI studies in other disciplines. The MIS perspective affords special importance to managerial and organizational contexts by focusing on analysis of tasks and outcomes at a level that considers organizational effectiveness. With the recent advancement of technologies and development of many sophisticated applications, human-centeredness in MIS has become more critical than ever before. This work focuses on applications and evaluations including special case studies, specific contexts or tasks, HCI methodological concerns, and the use and adoption process.
Series Editor's Introduction, Vladimir Zwass; Foreword, Izak Benbasat; 1. Applications of Human-Computer Interaction in Management Information Systems: An Introduction, Dennis Galletta and Ping Zhang; Part I. Electronic Commerce and the Web; 2. Human-Computer Interaction for Electronic Commerce: A Program of Studies to Improve the Communication between Customers and Online Stores, Izak Benbasat; 3. Understanding the Direct and Interaction Effects of Web Delay and Related Factors: A Research Program, Dennis Galletta, Raymond M. Henry, Scott McCoy, and Peter Polak; 4. Pop-up Animations: Impact and Implications for Website Design and Online Advertising, Ping Zhang; Part II. Collaboration Support; 5. Bridging Distance: Empirical Studies of Distributed Teams, Judy Olson and Gary Olson; 6. Asynchronous Virtual Teams: Can Software Tools and Structuring of Social Processes Enhance Performance? Starr Roxanne Hiltz, Jerry Fjermestad, Rosalie J. Ocker, and Murray Turoff; 7. Collaboration Technology, Tasks and Context: Evolution and Opportunity, Ilze Zigurs and Bjorn Erik Munkvold; Part III. Culture and Globalization; 8. Toward Reliable Metrics for Cultural Aspects of Human-Computer Interaction: Focusing on the Mobile Internet in Three Asian Countries, Jinwoo Kim, Inseong Lee, Boreum Choi, Se-Joon Hong, Kar Yan Tam, and Kazuaki Naruse; 9. Cultural and Globalization Issues Impacting the Organizational Use of Information Technology, Geoffrey S. Hubona, Duane Truex, Jijie Wang, and Detmar W. Straub; Part IV. Learning and Training; 10. Technology-based Training: Toward a Learner Centric Research Agenda, Sharath Sasidharan and Radhika Santhanam; 11. Developing Training Strategies with an HCI Perspective, Lorne Olfman, Robert P. Bostrom, and Maung K. Sein; 12. The Learning Objects Economy: What Remains to Be Done? Conrad Shayo and Lorne Olfman; Part V. User-Centered IS Development; 13. Research Issues in Information Requirements Determination for Systems Development and Human-Computer Interaction, Glenn J. Browne; 14. Dimensions of Participatory in Information Systems Design, John Carroll and Mary Beth Rosson; Part VI. Health Care/Health Informatics; 15. Technology-Enabled Transformations in U.S. Health Care: Early Findings on Personal Health Records and Individual Use, Ritu Agarwal and Corey Angst; 16. Organizational and Individual Acceptance of Assistive Interfaces and Technologies, Adriane B. Randolph and Geoffrey S. Hubona; Part VII. Methodological Issues and Reflections; 17. Conducting Experimental Research in HCI: From Topic Selection to Publication, Alan Dennis, Monica Garfield, Heikki Topi, and Joseph Valacich; 18. Soft versus Hard: The Essential Tension, John Carroll; Editors and Contributors; Series Editor; Index.