1st Edition

Human Resource Management and the Global Financial Crisis Evidence from India's IT/BPO Industry

By Ashish Malik Copyright 2018
170 Pages 8 B/W Illustrations
by Routledge

192 Pages 8 B/W Illustrations
by Routledge

192 Pages 8 B/W Illustrations
by Routledge

This book analyses managerial responses and people management strategies and processes adopted to deal with the challenges imposed by the Global Financial Crisis (GFC). It examines how key actors in the system exercised strategic choices in a given strategic environment, as well as how they responded and developed strategies in this globally integrated industry, in an emerging market context.... Read more

Part I: Theoretical underpinning

1. Introduction

2. Impact of the financial crisis: Macro-level trends and responses

3. Importance of context and industry dynamics: Meso-level theoretical perspectives

4. Strategic responses: Key theoretical underpinnings

Part II: Impact of the financial crisis on managing people: Evidence from case-based research

5. Evidence from India

6. Cross-case analysis and discussion

7. Conclusion: Towards an integrated model analysing the role of HRM

Biography

Ashish Malik is a senior lecturer at University of Newcastle, Australia, and his research interests are at the intersection of human capital formation, innovation and people management in knowledge intensive industries (e.g. IT, healthcare, pharmaceuticals and telecom), in particular on emerging markets such as India. He has co-authored and co-edited four research books, and his work has appeared in high-ranking academic journals such as Knowledge Management Research Practice, International Journal of Human Resource Management, International Journal of Manpower, Industrial Marketing Management, Journal of International Management,  Organizational Dynamics, Social Identities and Healthcare Management Review.