1st Edition
Human Resource Management in the Hotel Industry Strategy, Innovation and Performance
By Kim Hoque
Copyright 2000
180 Pages
by
Routledge
188 Pages
by
Routledge
180 Pages
by
Routledge
Also available as eBook on:
Over the last decade, human resource management has come to be viewed as the dominant paradigm within which analyses of the world of work have been located. This volume examines the nature and assesses the impact of HRM within a highly under-researched division of the service sector, namely the UK hotel industry. Common perceptions of management practices in the hotel industry typically include... Read more
Chapter 1 Introduction and framework for analysis; Chapter 2 Is there a role for HRM in the hotel industry?; Chapter 3 New approaches toHRM in the hotel industry; Chapter 4 Influences on HRM in the hotelindustry; Chapter 5 HRM in practice in the hotelindustry; Chapter 6 HRM and performance in the hotel industry; Chapter 7 Conclusion; Bibliography; INDEX;
Biography
Kim Hoque is Lecturer in HRM at Cardiff Business School. He has published widely in the field of human resource management, having conducted research on greenfield site establishments, foreign-owned establishments, the nature and impact of the personnel function and ethnic minorities in employment, as well as conducting research into the hotel industry. He is also the coordinator of Cardiff Business School's Equality and Diversity Research Unit.
'...this book is a signal contribution to our understanding of major hotel employment relations...In more ways than one, this book is a valuable, welcome addition to a more balanced literature.' - Journal of Industrial Relations September 2001
