1st Edition

Human Service Organizations and the Question of Impact

Edited By Jennifer E. Mosley, Steven Rathgeb Smith Copyright 2019
148 Pages
by Routledge

148 Pages
by Routledge

148 Pages
by Routledge

This volume offers empirically based insights and findings on the question of how human service organizations are reacting to the increasing need for greater impact, effectiveness, and performance. As demand for increased impact outstrips our knowledge of how best to achieve these goals, the book’s contributors discuss the innovative strategies being used to ensure that multiplex goals are... Read more

1. Human service agencies and the question of impact: Lessons for theory, policy, and practice  2. Remaking "Community" Mental Health: Contested Institutional Logics and Organizational Change  3. Marketization strategies and the influence of business on the management of child welfare agencies  4. Frontline managers’ contribution to mission achievement: A study of how people management affects thoughtful care  5. Policy fields, data systems, and the performance of nonprofit human service organizations  6. What counts? Quantification, worker judgment, and divergence in child welfare decision making  7. Levels and consequences of embeddedness among private human service organizations: National survey evidence from child welfare

Biography

Jennifer E. Mosley is Associate Professor in the School of Social Service Administration at the University of Chicago, USA. She researches the role of nonprofit organizations as political actors, specifically the role human service organizations, community-based nonprofits, and philanthropic foundations play in advocating for underrepresented populations.



Steven Rathgeb Smith is the Executive Director of the American Political Science Association and Adjunct Professor at Georgetown University, USA. His research interests include nonprofit organizations, nonprofit and public management, philanthropy, and social services.