Human Systems Integration in the Design of Complex Transport Systems A Practical Guide

Section 1: HSI Principles

• Chapter 1: An Introduction to HSI in Complex Transport Systems

Grace A.L. Kennedy

• Chapter 2: Practical Considerations for HSI Implementation Within Different System Life Cycle Models

Victoria Valentinova

• Chapter 3: Rasmussen’s Dynamic Model of Safety – What Does It Mean for Practitioners of HSI Design?

Anthony Smoker

• Chapter 4: Human Factors Integration and Its Contribution to HSI in the Transport Industry

Adrian Osborne

Section 2: The Design Process

• Chapter 5: Navigating the Design Process and Its Challenges

Victoria Valentinova

• Chapter 6: Design Evolution: Digital Twins and the Value Proposition for Transport Infrastructure Megaprojects

Andrew Curthoys

• Chapter 7: Sociotechnical Systems and Cognitive Systems Engineering: Interdependent and Joint Activity Work Systems

Anthony Smoker and Rogier Woltjer

• Chapter 8: Balancing Competing Demands in Complex Adaptive Work Systems: The ETTO Principle and Its Meaning for Human System Integration

Anthony Smoker and Tom Laursen

• Chapter 9: Managing the HSI Program – A Project Management Perspective

Victoria Valentinova

Section 3: Systems Integration, Fitness for Purpose and Trustworthy AI

• Chapter 10: Verification and Validation, System Integration, and Operational Trials: Commissioning Systems for Live Operations

Chiara Conti

• Chapter 11: Demonstrating Fitness for Purpose and the Role of HSI

Lisa Aldridge

• Chapter 12:  Trustworthy AI in Multi-Disciplinary Teams: Five Guiding Statements for Practitioners

Jediah R. Clark

Section 4: HSI Applications in the Transport Industry

• Chapter 13: Predictive Workload Analysis

Holger Becht, Luke Wildman, and Andrew Whalley

• Chapter 14: HSI in Design: Lessons Learnt from the Automotive Industry

Ekin Uhri, Christoph Matz, and Ingrid Isenhardt

• Chapter 15: Risk Assessment for AI-Based Systems in ATC Functions: Lessons Learnt from AISA

Javier A. Pérez-Castán, Luis Pérez Sanz, Tomislav Radišić, Ivan Tukarić, Ruth E. Häusler Hermann, Roland Guraly, Keiko Moebus, Bernd Neumayr, and Lars Schmidt

• Chapter 16: Beyond the Hype: The Nuances of Using Natural Language Processing to Uncover Pilot Adaptations in Aviation

Riccardo Patriarca, Manuel Lombardi, and Alessandro Veterini

• Chapter 17: Designing for Dealing with Drone Dilemmas: Ten Trade-Offs in Unmanned Aircraft Systems' Human Systems Integration

Chapter 18: Human Systems Integration Perspective on Trajectory-Based Operations: Insights from Two SESAR Case Studies

Christian Eduardo Verdonk Gallego

• Chapter 19: Sustaining Fitness for Purpose Throughout the Life Cycle: Designing for Flexibility and System Adaptation

Shaun Sanderson

• Chapter 20: NASA EVA 23: Events, Insights, and Implications for Complex Systems Design

Eli Asher Balkin

Biography

Victoria Valentinova is a chartered systems engineer and human factors specialist, with over 15 years of international experience spanning public and private sectors across three continents. She holds a bachelor’s degree in aeronautical engineering and a master’s degree in human factors and safety assessment in aeronautics. She is a chartered professional engineer in both leadership and management and systems engineering, as well as a chartered ergonomist. Victoria possesses expertise in systems engineering leadership, systems assurance, and human factors integration, particularly in the delivery of safety-critical air traffic management systems and major transport infrastructure projects. Her career includes roles such as technical services engineer, human factors manager, systems assurance engineer, and program manager, reflecting her broad and versatile skill set in both technical and strategic domains. She currently serves as Technical Director at Mott MacDonald and is based in Singapore, where she leads the delivery of complex infrastructure programs across the ASEAN region.