1st Edition

Humanizing the Remote Experience through Leadership and Coaching Strategies for Better Virtual Connections

By Diane Lennard, Amy Mednick Copyright 2023
    206 Pages 1 B/W Illustrations
    by Routledge

    206 Pages 1 B/W Illustrations
    by Routledge

    This book responds to the growing need for understanding how we can foster wellness, raise engagement, and strengthen connections in professional contexts as human interactions become increasingly remote.

    Through research and case studies, the authors outline a paradox: the digital technology we use to connect with others can leave us feeling less connected. To understand what is missing from remote interactions, the authors examine the use of space, sensory cues, group dynamics, and challenges people encounter when the innate need for human connection is unmet. They provide practical advice to improve remote experiences, including ways to manage stress, avoid cognitive overload, and prevent burnout. Ultimately, the book highlights what is possible when we focus not only on the quantity and efficiency of our interactions, but also on the quality and depth of our human connections.

    The contemporary relevance of this topic makes the book essential for leaders, coaches, consultants, and other professionals working remotely, as well as students and interested individuals seeking to improve their personal and professional remote experiences.

    Part 1: Doing More Together, Feeling Less Connected, Introduction - The Paradox We Created, 1. Confined to the Digital Window, 2. Missing the Signals, 3. Lost in the Group, Part 2: Connecting and Thriving, 4. Wellness Matters, 5. Energy to Engage, 6. Social Creatures, 7. Together Miles Apart

    Biography

    Diane Lennard is a Professor of Management Communication at NYU Stern School of Business and a communication coach for executives and their teams, educators, and other professionals.

    Amy Mednick is a psychiatrist working in her own private practice. She received her medical degree with Distinction in Research from Albert Einstein College of Medicine.

    ''Your book changed my life. I used what I learned to change my routine, and it paid off immediately. I had thought that all my technology overuse had permanently damaged my ability to think and be productive, but now I’m seeing myself reversing the effects of that damage.''
    Emily Singer is a user experience research director at AnswerLab

    ''A team lead’s understanding of the humanizing factors discussed in this book is critical to managing team cohesion, job satisfaction, and personal well-being. This is a highly recommended read for people in charge.''
    Mose O’Griffin is the President of Advanced Prototype Engineering

    ''This book is a must-read if you’re spending a lot of your day on Zoom but still looking to establish and maintain meaningful relationships. Amy and Diane use their diverse backgrounds to explore where there’s room for being human in virtual connections.''
    Harper Spero is a business coach

    "Lennard (management communication, New York Univ.) and Mednick (private psychiatrist) do a deep dive into the now-ubiquitous remote work experience in an attempt to improve results for workers and managers... It is a thorough breakdown of the many reasons participants do not perceive videoconferencing and remote meetings in the same way as in-person work. The book explains the psychology of social interaction and how remote work differs so greatly in unexpected ways."

    A. Dantes, Oak Lawn Public Library