Humans at Work in the Digital Age explores the roots of twenty-first century cultures of digital textual labor, mapping the diverse physical and cognitive acts involved, and recovering the invisible workers and work that support digital technologies.
Drawing on fourteen case studies organized around four sites of work, the book shows how definitions of labor have been influenced by the digital technologies that employees use to produce, interpret, or process text. Incorporating methodology and theory from a range of disciplines and highlighting labor issues related to topics as diverse as census tabulation, market research, electronic games, digital archives and 3D modeling, contributors uncover the roles played by race, class, gender, sexuality, and national politics in determining how narratives of digital labor are constructed and erased. Because each chapter is centered on the human cost of digital technologies, however, it is individual people immersed in cultures of technology who are the focus of the volume, rather than the technologies themselves.
Humans at Work in the Digital Age shows how humanistic inquiry can be a valuable tool in the emerging conversation surrounding digital textual labor. As such, the book will be essential reading for academics and postgraduate students engaged in the study of digital humanities; human-computer interaction; digital culture and social justice; race, class, gender, and sexuality in digital realms; the economics of the Internet; and technology in higher education.
List of Tables and Figures
List of Contributors
Andrew Pilsch and Shawna Ross
Part One: Government
1. Racialized Surveillance and the US Census: Tabulating Labor
J. D. Schnepf
2. Digital Labor and Trans Histories: Resisting Assigned Gender in the Early Mainframe Era
3. Big Data and Universal Design in The Home Market: Are There Market Researchers in Utopia?
Part Two: Industry
4. Working in the Shadow of the Object
5.Work, Play, and the Banality of the Digital: Boredom as Form
6.Labor, Data, and Amateur Inventor in the Age of the Silicon Valley Boy Billionaire: Edisonade, Zuckerbergade
Nicholas M. Kelly
7. Digitizing Labor in the Google Books Project: Gloved Fingertips and Severed Hands:
Part Three: Out of the Office
8. Reading Women’s Labor in the Cybernetic Seventies: Vital Work
9. The Economy of Online Comments
John R. Gallagher
Part Four: University
10. The Digital Labor of Blended Learning: The Reading Cities Project
Melissa Dinsman, Carrie Johnston, and Elizabeth Rodrigues
11. Using Video Games to the Test the Boundaries Between Work, Play, and Cultural Criticism: The Labor of Critique
12. (Re)canonizing World Literature with Digital Archives and Online Magazines from Hong Kong, Taiwan, and Mainland China
Jessica Siu-yin Yeung
13. The Stakes of Digital Labor in the 21st Century Academy: The Revolution Will Not Be Turkified
14. Scaling Black Feminisms: A Critical Discussion about the Digital Labor of Representation
Digital technologies are increasingly important to arts and humanities research, expanding the horizons of research methods in all aspects of data capture, investigation, analysis, modelling, presentation and dissemination. This series, one of the first and most highly regarded in the field, covers a wide range of disciplines and provides an authoritative reflection of the 'state of the art' in the application of computing and technology. The titles in this peer-reviewed series are critical reading not just for experts in digital humanities and technology issues, but for all scholars working in arts and humanities who need to understand the issues around digital research.