1st Edition

Hybrid Working and AI The Impact on Organizational Development

Edited By Julian Randall, Bernard Burnes Copyright 2026
274 Pages 8 B/W Illustrations
by Routledge

274 Pages 8 B/W Illustrations
by Routledge

The Covid-19 pandemic revolutionized the workplace, pushing organizations to rapidly adopt remote and hybrid working models. As we emerge from the lockdown, hybrid working has become a permanent fixture in many industries. However, the shift has created uncertainty for both employees and employers. While many workers demand flexible working conditions, organizations are grappling with how to... Read more

Section 1: Post-Covid world of work

Julian Randall

1. Artificial Intelligence in Planned Processes of Organizational Change: Contingent Situations and Alternative Futures

Cliff Oswick

2. Artificial intelligence and organisational change: a social complexity perspective

Helen Mackenzie

3. Learning what’s real through practice-enhancing management education

Tom Pfefferkorn

4. Agile’s impact on public organisations’ way of working

Ann Fugl-Meyer

Section 2: AI challenges and opportunities

Julian Randall

5. Strategic change initiatives at John Lewis Partnership

James Grassick Storie

6. AI-Professional Hybrid in Professional Service Firms: Fear, Hope and the Rise of New Professional Roles

Atif Sarwar, James Faulconbridge, and Martin Spring

7. Jurisdictions in Jeopardy – Professionals Between Hybrid Work and Generative AI

Charlotta Kronblad

8. Leveraging Human-AI conjoint agency for innovation process management/new product development

Mario Yan

Section 3: AI challenges and the future of OD

Julian Randall

9. Building Resilience in organisations through Hybrid Work Model

Sandy Hassan

10. Artificial Intelligence in Hybrid Work: Between the Architects of Efficiency and the Shadows of Intelligence

Oluwayomi Ojo and Luciana Blaha

11. The Great Reshaping of Organisations and Leadership

Tracey Reddings

12. Gaining the CEO’s buy-in

Ron Skea

13. The critical role of management coaching

Sarah Smith

14. Future critical considerations for OD

Allan J Sim

15. What is the Future of Organization Development in the ‘New’ AI-Enabled World of Work?

Bernard Burnes

Biography

Julian Randall is an honorary professor at Edinburgh Business School, Heriot-Watt University, UK.

Bernard Burnes is Professor Emeritus of Organisational Change at Stirling Management School, University of Stirling, UK.