192 Pages
by
Routledge
Also available as eBook on:
A clear and comprehensive guide to quickly set up a cost-effective Quality Management System Revised and expanded, the new edition of this easy-to-understand guide provides practical information on how to set up a cost-effective ISO 9001:2000 compliant Quality Management System. With comprehensive coverage of the meaning, history and requirements of the current ISO 9000 standard, the book... Read more
Chapter 1 What is Quality?; Chapter 2 What is a Quality Management System?; Chapter 3 The History of Quality Standards; Chapter 4 Who Produces Quality Standards?; Chapter 5 What is ISO 9000:2000?; Chapter 6 How Quality Helps During a Product’s Life Cycle; Chapter 7 Who Controls Quality in an Organisation?; Chapter 8 What are the Purchaser’s Responsibilities?; Chapter 9 What are the Supplier’S Responsibilities?; Chapter 10 What to do Once the QMS is Established; Chapter 11 Quality Management and Computer Technology;
Biography
Ray Tricker, Bruce Sherpson
'After ordering and returning several other ISO 9000 books, I found this book to be just what I was looking for. I find it very understandable especially for a comparative newcomer to the formal procedures of Quality Control. Having been authorized to see what ISO 9000 can do for our software engineering company, this book has provided me with a lot of enthusiasm for achieving a formal QMS.'
Stephen Maile, Denver, CO
