1st Edition
ISO 9001 and Lean Friends, Not Foes, For Providing Efficiency and Customer Value
About the Author. Preface. Chapter 1 AOP: Acronym-o-phobia. Chapter 2 The Real Issue. Chapter 3 ISO What?Chapter 4 Lean on Me When You’re Not Strong. Chapter 5 It’s Not Always Bad to Bring Work Home with You. Chapter 6 One for All and All for One. Chapter 7 Friends at Last. Chapter 8 Keep Things Rolling. Chapter 9 Letting off Some Steam. Chapter 10 Getting Total Leadership Buy-In. Chapter 11 History Repeats Itself; Historians Repeat Each Other. Chapter 12 Excellence in Leadership.
Biography
With over 30 years in manufacturing, Doug has had the privilege to work for three different Fortune 500 companies, with an array of leadership roles in most all areas of manufacturing, engineering, purchasing and supply chain, including over five years of landed experience in mainland China. With a Bachelor of Science in Industrial Engineering and a Master of Science in Industrial Manufacturing Systems Engineering, he has been fortunate to be able to implement these systems and tools studied into a wide variety of industries -- automotive, electrical/electronics, film, industrial, medical and bio-processing industries. Clearly improving processes in a controlled manner in these industries is utterly essential.
Whether as a 3rd shift Supervisor in a Union environment inspiring his team to enthusiastically implement the Theory of Constraints, a Manufacturing Manager driving plant layout and one-piece flow, a Supply Chain Manager implementing factory worker visibility and leadership of inventory conditions in each warehouse, or a Vice President opening up a greenfield ISO-13485 manufacturing site in a foreign land, he knows the value of employee engagement combined well with a system that helps make sure we do what maintains the integrity of our defined processes.
Doug is a native Iowan, an avid fan of StrengthsFinder for over 20 years, a professional photographer, a cancer survivor, and a Christ follower. Doug has had leadership roles in a variety of other institutions, including church planting and eldership, a stint as a public Charter School Board Chairman, and is a husband and father of a bi-racial family with three wonderful children.
