'IT in Business: A Manager's Casebook' examines the impact of new IT initiatives from the business angle. The case material is derived from the year's best research projects from three leading UK Business Schools - Bath, Cranfield and Warwick.
This incisive exploration of managing processes in IT companies is essential reading for IT managers in 'end-user' businesses who have to deliver strong business benefits from IT. In a climate of rapid and continual change, such contemporary information is invaluable.
'IT in Business: A Manager's Casebook' tackles managerial issues using specific case studies such as Tesco, Johnsons News Limited and the Department of Health to illustrate these points.
David Targett is the Professor of Information Management at Imperial College Management School, University of London. For eight years, 1990-98, he was the Professor of Information Systems and Director of the Centre for Research into Strategic Information Systems (CRSIS) at the University of Bath. Previously, he was at the London Business School and before becoming an academic he was an industrial engineer in the motor industry.
David Grimshaw is Senior Lecturer in Information Systems at Cranfield School of Management and was previously at the University of Leeds and Warwick Business School, University of Warwick. He has wide teaching experience and has taught in Australia, Hong Kong, Malaysia, Portugal, Russia and Singapore. He has ten years' practical experience in information systems and as an independent consultant has advised many companies on strategic information systems planning and on geographical information systems.
Philip Powell is Professor of Information Systems at Goldsmiths College, University of London. Prior to this he was Reader in Information Systems and ICAEW Academic Fellow in the Operational Research and Systems Group, and Director of the Information Systems Research Unit at Warwick Business School. Before becoming an academic he worked in insurance, accounting and computing. He has taught in Southampton, Australia and Portugal and held a number of other posts overseas.
Table of Contents
Competition and Business Impact: Pinnacle Housing and Direct Let; Demaglass Ltd; Johnsons News Limited; Tesco; Department of health; Technology opportunities for the music industry: Information Systems Planning; Improving the development of IS strategies in a lage multinational; An IS strategy proposal for the European Division of BP Acetyls; Strategic aspects of business process reengineering (BPR) - UK experiences; IT-based business process redesign: theoretical foundations, examples and critical assessment: Managing the IS Resource; Driving IS strategy at an SME; Managing the IS function in a major utility; Ensuring the disaster recovery planning process delivers business continuity - the experience of a major UK retail bank; Electronic requisitioning at an electricity generator - a case study of IS failure: Communications and Information; Experiences in using Lotus Notes; Appraising investment in IS infrastructure; the development of an EIS within a hospital trust - pitfalls and lessons; The 'Know How Fund' project database.