Part I. Establishing the Language. 1. What Are Benefits and Why Are They Important? 2. Definitions and Terminology. 3. Team Roles and Responsibilities. Part II. The Benefits Life Cycle. 4. Introduction to the Benefits Life Cycle. 5. Establish the Context. 6. Identify the Benefits. 7. Assess the Benefits. 8. Plan for Benefits Realization. 9. Coordinate and Realize the Benefits. 10. Review the Initiative. 11. Embedding Benefits Realization Management. Appendix I. Documentation. Appendix II. Summary of Cognitive Biases Impacting Benefits Realization Management. Abbreviations and Acronyms. References. .
Biography
Kenn Dolan is a senior consultant and educator in program and project management. From a civil engineering background, he has managed a diverse range of projects and programs. As a consultant, Kenn has been engaged in several global transformation programs. He has focused on benefits realization management and stakeholder engagement since 2005.
With a Bachelor of Engineering degree from Imperial College, London, and a Master of Science degree from the University of Dundee, Scotland, Kenn is pursuing a doctorate through University College London.
