1st Edition
Implementing Standardized Work Measuring Operators’ Performance
Introduction
A Strange Day in a New Plant: The "Beheaded Chicken"
Variability Is the Enemy of Production
Training Day One: Introducing Standardized Work
The Hidden Cost of Human Variability
How to Measure Operator Performance
The Variability Index
A-Rank, B-Rank, C-Rank and D-Rank Operators
Initial Operator Performance Mapping (OPM)
Detailed Standardized Work Deployment Steps
Epilogue: The Quest for Mode 80
Biography
Alain Patchong is the Director of Assembly at Faurecia Automotive Seating, France. He also holds the title of Master Expert in Assembly processes. He was previously the Industrial Engineering Manager for Europe, the Middle East, and Africa at Goodyear in Luxembourg. In this position, he developed training materials and led a successful initiative for the deployment of Standardized Work in several Goodyear plants.
Before joining Goodyear, he worked with PSA Peugeot Citroën for 12 years where he developed and implemented methods for manufacturing systems engineering and production line improvement. He also led Lean implementations within PSA weld factories. He teaches at Ecole Centrale Paris and Ecole Supérieure d’Electricité, two French engineering schools. He was a finalist of the Institute for Operations Research and Management Sciences’ (INFORMS’) Edelman Competition in 2002 and a Visiting Scholar at MIT in 2004.
