1 Introduction Section I Physical Product Service 2 Hidden Reliability and Information Asymmetry in Extended Warranty Markets 3 Decentralized Friction: Intermediaries in Service Supply Chains Section II Digital Platform Service 4 Capacity Rigidity: Navigating Price Regulations in the Platform Economy 5 Qualification Scheme: Supply Shifting through Access Control 6 Prioritization Scheme: Service Priority As Incentive 7 Strategic Commissions: Differential Commission Rates As A Balancing Lever 8 Synthesis: A Unified Framework for Incentive Engineering 9 Conclusion
Biography
Qin Zhou is an assistant professor at Shanghai International School of Chief Technology Officer and Asia-Europe Business School, East China Normal University. Her research focuses on operations, supply chain management, and the platform economy under emerging business models.
