Chapter 1 The evolving study of leadership, Chapter 2 Factors prompting Inclusive Leadership, Chapter 3 Transactional leadership and its impacts, Chapter 4 Transformational and Inclusive leadership and their impacts, Chapter 5 Inclusive leadership: boosting engagement, productivity and organisational diversity, Chapter 6 The impact of academic leadership behaviours on BME student attainment in the UK, Chapter 7 The impact of academic leadership behaviours on student attainment in Norway, Chapter 8 Inclusive leadership in Royal Mail Sales, Chapter 9 Inclusive leadership in the PageGroup, Chapter 10 Inclusive leadership in Sevenoaks School, Chapter 11 Inclusive leadership in APAM, Chapter 12 Inclusive Leadership, customer-centricity and design, Chapter 13 Implementing Inclusive Leadership, Index
Biography
Gloria Moss is Professor of Management and Marketing and Fellow of the Chartered Institute of Personnel and Development (FCIPD). She is the author of six books, over seventy peer-reviewed journal articles and conference papers and has a background as a Training and Development Manager for Courtaulds and Eurotunnel.
