This unique book provides readers with vital information on one of the most important survival-success skill of the twenty-first century - influencing. By bringing the most consistent and dependable academic studies to light, and translating their conclusions into specific, behavioural steps, it gives readers an effective practical guide to successful influencing.
Fully revised to include the most up-to-date material, topics covered in this second edition include:
Combining academic rigour and practical relevance, this is an essential purchase for all students of organizational behaviour and theory, communication, and political persuasion as well as for those interested in analyzing the art of influencing.
1. Introduction 2. Non-Verbal Influencing 3. Verbal Influencing 4. Influencing Your Job Appointment, Part 1 5. Influencing Your Job Appointment, Part 2 6. Impression Management on the Job 7. Motivation and Influencing 8. Personality and Influencing 9. Influencing Decision-Making 10. Influencing Behaviour 11. Assertive Criticism 12. Influencing Strategies 13. Influencing a Group 14. Influential Public Speaking 15. Influencing Through Networking 16. Influencing Through Power and Politics