Like other critical organizational assets, information is a strategic asset that requires high level of oversight in order to be able to effectively use it for organizational decision-making, performance improvement, cost management, and risk mitigation.
Adopting an information governance program shows a healthcare organization’s commitment to managing its information as a valued strategic asset. Information governance serves the dual purpose of optimizing the ability to extract clinical and business value from healthcare information while meeting compliance needs and mitigating risk. Healthcare organizations that have information governance programs will have a competitive edge over others and contributes to safety and quality of care, population health, operational efficiency and effectiveness, and cost reduction initiatives.
This is a much-needed book in the healthcare market space. It will explain, in clear terms, how to develop, launch, and oversee an Information Governance program. It also provides advice and insights from leading IG, cybersecurity and information privacy professionals in healthcare.
Table of Contents
Part 1: Introduction to Information Governance
Chapter 1: The Healthcare Information Governance Imperative
• Defining Information Governance
• Why Does Healthcare need IG?
• IG Principles
• Who Should Be part of An IG Team?
• How Do You Implement IG?
• Getting Started: Where to Launch an IG Program
• Making the Business Case to Justify an IG Program
• Overseeing the IG Program
Part 2: IG Planning & Policy Development
Chapter 2: Information Risk Planning & Management
Chapter 3: Strategic Planning and Best Practices for IG
Chapter 4: IG Policy Development
Part 3: Strategies and Advice from the Field
Chapter 5: IG Education is Key to IG Success
Chapter 6: IG in Healthcare
Chapter 7: IG and InfoSec in Healthcare
Chapter 8: IG and Privacy Issues
Chapter 9: Identifying, Classifying and Managing Your Information Assets
Chapter 10: Creating an Information Asset Register to Assis in Privacy Compliance
Chapter 11: IG Insight: The Soft Stuff is the Hard Stuff
Chapter 12: Anticipating Conflicts in Your IG Program
Chapter 13: Information Governance and Brand Management: A Critical Link
Chapter 14: Information Governance by Design: "Baking" IG into Everyday Processes
Chapter 15: Long Term Digital Preservation in IG Programs
Chapter 16: Veteran Advice on Getting Your IG Program Launched
About the Author
About the Contributors
Robert F. Smallwood is the author of nine books in the past ten years. Smallwood is a technologist and an industry-leading author, keynote speaker, consultant, and educator. He is the author of Information Governance for Executives (CreateSpace, 2016), Introduction to Information Governance (CreateSpace, 2016), and the pioneering text Information Governance: Concepts, Strategies, and Best Practices (Wiley, 2014), which is being used to teach information governance (IG) to graduate students from the University of Oxford, to University of Michigan, University of British Columbia, San Jose State, and other major universities worldwide. He is also the author of Managing Electronic Records: Methods, Best Practices, and Technologies (Wiley, 2013); Safeguarding Critical E-Documents: Implementing a Program a Secure Confidential Information Assets (Wiley, 2012) and several other books. Mr. Smallwood was also the leading IG blogger in 2015/16 in the Information Governance profession, and has published more than 100 articles and given more than 50 conference presentations on content management and IG.
Smallwood is a founding partner of IMERGE Consulting and heads up the Institute for Information Governance. Since 2014, he has trained more professionals in IG than any instructor worldwide, and in 2016 created an Information Governance course for LinkedIn which is marketed to its 500 million+ business users in LinkedIn.
Mr. Smallwood has more than 25 years of experience in the information technology industry and holds an MBA from Loyola University of New Orleans. He has been recognized as one of the Top 10 Contributors to the IG Industry by the 2014-16 Information Governance Conference. In addition to teach IG courses to corporate clients, he has been a guest lecturer at San Jose State University and University of British Columbia, and he consults with Fortune 500 companies and governments to assist them in making technology decisions and implementations. Some of his past research, training and consulting clients include the Ochsner Medical center, Kaweah Delta Health Care Distrist, U.S. FDA, National Archives & Records Administration, Verizon, Bank for International Settlements, World Bank, Johnson & Johnson, Apple, AT&T, the Supreme Court of Canada, Xerox, and IBM. Smallwood was an AIIM International chapter founder and president, and a member of the executive committee of the Board of Directors, and is active in ARMA International.
"Proper attention to information governance most industries may mean the difference between profit and loss, but in healthcare it can mean the difference between life and death. As a healthcare professional, no longer can you afford to manage your information as anything less than the true asset it is. Thankfully, Robert Smallwood has given you this playbook to do just that."
- Douglas B. Laney, VP and Distinguished Analyst, Gartner, and author of Infonomics: How to Monetize, Manage, and Measure Information for Competitive Advantage