Information Systems: What Every Business Student Needs to Know (Paperback) book cover

Information Systems

What Every Business Student Needs to Know

By Efrem G. Mallach

© 2015 – Chapman and Hall/CRC (Textbook (Premium) (DRM-Protected))

458 pages | 177 Color Illus.

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Description

Most information systems textbooks overwhelm business students with overly technical information they may not need in their careers. Information Systems: What Every Business Student Needs to Know takes a new approach to the required information systems course for business majors.

For each topic covered, the text highlights key "Take-Aways" that alert students to material they will need to remember during their careers. Sections titled "Where You Fit In" and "Why This Chapter Matters" explain how the topics being covered will impact students once they are on the job. Review questions, discussion questions, and summaries are also included in each chapter to reinforce learning. The book is presented in four parts:

  1. About Information Systems: covers general information systems concepts that students need to know as they learn about real-world information systems
  2. Technology Fundamentals: supplies a foundation in information technology that fills the gaps most students have when they learn through trial and error
  3. Information Systems at Work: details the nitty-gritty of how actual companies use information systems in the real word
  4. Managing Information Systems: addresses the issues involved in selecting, developing, and managing information systems

The text includes a running case study that follows two management information systems majors in college. As the two main characters study the information systems of a medical practice, students follow along and learn valuable lessons as they see how the case plays out. In addition to the running case study, each chapter also includes two mini cases that illustrate the concepts discussed in that chapter.

Maintaining a focus on the essential concepts students must know before entering the business world, this book covers the subject of information systems in a manner that students will find accessible.

Table of Contents

PART I: ABOUT INFORMATION SYSTEMS

Why Information Systems Matter in Business: And to You

Chapter Outline

Why This Chapter Matters

Chapter Take-Aways

Value of Information

Systems and Information Systems

What Is Information, Really?

Legal and Ethical Information Use

Key Point Recap

Key Terms

Review Questions

Discussion Questions

Springfield Metro Medical Associates

Case 1: Trusting A Spreadsheet Too Much

Questions

Case 2: Swissquote

Questions

References

Role of Information Systems in Business

Chapter Outline

Why This Chapter Matters

Chapter Take-Aways

A Perspective On Information Systems

Competitive Strategies

Five Basic Competitive Forces

Value Chain

Key Point Recap

Key Terms

Review Questions

Discussion Questions

Springfield Metro Medical Associates Case

Questions

Case 1: Using Social Media to Compete

Questions

Case 2: Pharmacy Processes

Questions

References

PART II: TECHNOLOGY FUNDAMENTALS

Information Systems Hardware

Chapter Outline

Why This Chapter Matters

Chapter Take-Aways

Computer Structure

Switches: The Basic Hardware Building Blocks

Computer System Components

Computer Categories

Key Point Recap

Key Terms

Review Questions

Discussion Questions

Springfield Metro Medical Associates

Questions

Case 1: The Green Grid Measures Energy Efficiency

Questions

Case 2: Meltin’Pot Deploys Blade Servers

Questions

References

Information Systems Software

Chapter Outline

Why This Chapter Matters

Chapter Take-Aways

Software Concepts

System Software

Application Software

Software Licensing

Embedded Software

Key Point Recap

Key Terms

Review Questions

Discussion Questions

Springfield Metro Medical Associates

Questions

Case 2: Rescuing Food

Questions

References

Data, Databases, and Database Management

Chapter Outline

Why This Chapter Matters

Chapter Take-Aways

The Database Concept

Operational Databases

Databases for Decision Making

Database Management Systems

Database Security

Key Point Recap

Key Terms

Review Questions

Discussion Questions

Springfield Metro Medical Associates

Questions

Case 1: Netflix Moves to Cassandra

Questions

Case 2: Mapping Aleppo

Questions

References

Information Networks

Chapter Outline

Why This Chapter Matters

Chapter Take-Aways

Communication Links And Networks

Communication Links And Devices

Local Area Networks

Wide Area Networks And The Internet

Internet Applications

Network Security

Key Point Recap

Key Terms

Review Questions

Discussion Questions

Springfield Metro Medical Associates

Questions

Case 1: Connecting Remote Areas in Michigan

Questions

Case 2: Helping Mothers Have Healthy Babies in Ghana

Questions

References

PART III: INFORMATION SYSTEMS AT WORK

Integrating the Organization

Chapter Outline

Why This Chapter Matters

Chapter Take-Aways

History: Information Silos

Functional Information Systems

Transaction Processing

Enterprise Resource Planning Systems

Enterprise Application Integration

Intranets

Integrating Society

Key Point Recap

Key Terms

Review Questions

Discussion Questions

Springfield Metro Medical Associates

Questions

Case 1: City Of Edinburgh Modernizes

Questions

Case 2: Serenic Accounting Software

Questions

References

Connecting with Customers and Suppliers

Chapter Outline

Why This Chapter Matters

Chapter Take-Aways

E-Business And E-Commerce

Customer Relationship Management

Connecting Through Social Networks

Supply Chain Management

Extranets

Key Point Recap

Key Terms

Review Questions

Discussion Questions

Springfield Metro Medical Associates

Questions

Case 1: AliMed EDI

Questions

Case 2: The Risky Supply Chain

Questions

References

Making Better Decisions

Chapter Outline

Why This Chapter Matters

Chapter Take-Aways

Decision-Making Concepts

Model-Driven Decisions

Data-Driven Decisions

Group Decisions

Dashboards

Key Point Recap

Key Terms

Review Questions

Discussion Questions

Springfield Metro Medical Associates

Questions

Case 1: Predictive Analytics And Yogurt

Questions

Case 2: Data Warehousing At Volvo

Questions

References

PART IV: MANAGING INFORMATION SYSTEMS

Planning and Selecting Information Systems

Chapter Outline

Why This Chapter Matters

Chapter Take-Aways

The Information Systems Steering Committee

Setting Priorities

Make Or Buy?

Selecting Software

After the Contract Is Signed

Key Point Recap

Key Terms

Review Questions

Discussion Questions

Springfield Metro Medical Associates

Questions

Case 1: Muddle Through or Replace?

Questions

Case 2: Planning for Data Growth

Questions

References

Developing Information Systems

Chapter Outline

Why This Chapter Matters

Chapter Take-Aways

Overview Of Software Development

The System Development Life Cycle Approach

Other System Development Approaches

Managing The Development Process

Key Point Recap

Key Terms

Review Questions

Discussion Questions

Springfield Metro Medical Associates

Questions

Case 1: The Gendarmes Move to Linux

Questions

Case 2: Moody’s And Aaron’s Go Agile

Questions

References

Managing Information Systems

Chapter Outline

Why This Chapter Matters

Chapter Take-Aways

Linking Strategy

Information Systems Department

Information Systems Jobs And Careers

Managing Information Systems Security

Key Point Recap

Key Terms

Review Questions

Discussion Questions

Springfield Metro Medical Associates

Questions

CASE 1: Underwater Data Centers: Should You Worry?

Questions

CASE 2: Snoops on The Inside

Questions

References

Index

About the Author

Author

Efrem G. Mallach , Adjunct Professor, Computer Information Systems, Rhode Island College; and Research Director, Kea Company.

About the Series

Chapman & Hall/CRC Textbooks in Computing

Learn more…

Subject Categories

BISAC Subject Codes/Headings:
BUS083000
BUSINESS & ECONOMICS / Information Management
COM032000
COMPUTERS / Information Technology
MAT000000
MATHEMATICS / General