1st Edition

Information Systems
What Every Business Student Needs to Know




ISBN 9781482223705
Published August 21, 2015 by Chapman and Hall/CRC
458 Pages 177 Color Illustrations

USD $125.00

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Book Description

Most information systems textbooks overwhelm business students with overly technical information they may not need in their careers. Information Systems: What Every Business Student Needs to Know takes a new approach to the required information systems course for business majors.

For each topic covered, the text highlights key "Take-Aways" that alert students to material they will need to remember during their careers. Sections titled "Where You Fit In" and "Why This Chapter Matters" explain how the topics being covered will impact students once they are on the job. Review questions, discussion questions, and summaries are also included in each chapter to reinforce learning. The book is presented in four parts:

  1. About Information Systems: covers general information systems concepts that students need to know as they learn about real-world information systems
  2. Technology Fundamentals: supplies a foundation in information technology that fills the gaps most students have when they learn through trial and error
  3. Information Systems at Work: details the nitty-gritty of how actual companies use information systems in the real word
  4. Managing Information Systems: addresses the issues involved in selecting, developing, and managing information systems

The text includes a running case study that follows two management information systems majors in college. As the two main characters study the information systems of a medical practice, students follow along and learn valuable lessons as they see how the case plays out. In addition to the running case study, each chapter also includes two mini cases that illustrate the concepts discussed in that chapter.

Maintaining a focus on the essential concepts students must know before entering the business world, this book covers the subject of information systems in a manner that students will find accessible.

Table of Contents

PART I: ABOUT INFORMATION SYSTEMS

Why Information Systems Matter in Business: And to You
Chapter Outline
Why This Chapter Matters
Chapter Take-Aways
Value of Information
Systems and Information Systems
What Is Information, Really?
Legal and Ethical Information Use
Key Point Recap
Key Terms
Review Questions
Discussion Questions
Springfield Metro Medical Associates
Case 1: Trusting A Spreadsheet Too Much
Questions
Case 2: Swissquote
Questions
References

Role of Information Systems in Business

Chapter Outline
Why This Chapter Matters
Chapter Take-Aways
A Perspective On Information Systems
Competitive Strategies
Five Basic Competitive Forces
Value Chain
Key Point Recap
Key Terms
Review Questions
Discussion Questions
Springfield Metro Medical Associates Case
Questions
Case 1: Using Social Media to Compete
Questions
Case 2: Pharmacy Processes
Questions
References

PART II: TECHNOLOGY FUNDAMENTALS

Information Systems Hardware
Chapter Outline
Why This Chapter Matters
Chapter Take-Aways
Computer Structure
Switches: The Basic Hardware Building Blocks
Computer System Components
Computer Categories
Key Point Recap
Key Terms
Review Questions
Discussion Questions
Springfield Metro Medical Associates
Questions
Case 1: The Green Grid Measures Energy Efficiency
Questions
Case 2: Meltin’Pot Deploys Blade Servers
Questions
References

Information Systems Software

Chapter Outline
Why This Chapter Matters
Chapter Take-Aways
Software Concepts
System Software
Application Software
Software Licensing
Embedded Software
Key Point Recap
Key Terms
Review Questions
Discussion Questions
Springfield Metro Medical Associates
Questions
Case 2: Rescuing Food
Questions
References

Data, Databases, and Database Management

Chapter Outline
Why This Chapter Matters
Chapter Take-Aways
The Database Concept
Operational Databases
Databases for Decision Making
Database Management Systems
Database Security
Key Point Recap
Key Terms
Review Questions
Discussion Questions
Springfield Metro Medical Associates
Questions
Case 1: Netflix Moves to Cassandra
Questions
Case 2: Mapping Aleppo
Questions
References

Information Networks
Chapter Outline
Why This Chapter Matters
Chapter Take-Aways
Communication Links And Networks
Communication Links And Devices
Local Area Networks
Wide Area Networks And The Internet
Internet Applications
Network Security
Key Point Recap
Key Terms
Review Questions
Discussion Questions
Springfield Metro Medical Associates
Questions
Case 1: Connecting Remote Areas in Michigan
Questions
Case 2: Helping Mothers Have Healthy Babies in Ghana
Questions
References

PART III: INFORMATION SYSTEMS AT WORK

Integrating the Organization
Chapter Outline
Why This Chapter Matters
Chapter Take-Aways
History: Information Silos
Functional Information Systems
Transaction Processing
Enterprise Resource Planning Systems
Enterprise Application Integration
Intranets
Integrating Society
Key Point Recap
Key Terms
Review Questions
Discussion Questions
Springfield Metro Medical Associates
Questions
Case 1: City Of Edinburgh Modernizes
Questions
Case 2: Serenic Accounting Software
Questions
References

Connecting with Customers and Suppliers
Chapter Outline
Why This Chapter Matters
Chapter Take-Aways
E-Business And E-Commerce
Customer Relationship Management
Connecting Through Social Networks
Supply Chain Management
Extranets
Key Point Recap
Key Terms
Review Questions
Discussion Questions
Springfield Metro Medical Associates
Questions
Case 1: AliMed EDI
Questions
Case 2: The Risky Supply Chain
Questions
References

Making Better Decisions
Chapter Outline
Why This Chapter Matters
Chapter Take-Aways
Decision-Making Concepts
Model-Driven Decisions
Data-Driven Decisions
Group Decisions
Dashboards
Key Point Recap
Key Terms
Review Questions
Discussion Questions
Springfield Metro Medical Associates
Questions
Case 1: Predictive Analytics And Yogurt
Questions
Case 2: Data Warehousing At Volvo
Questions
References

PART IV: MANAGING INFORMATION SYSTEMS

Planning and Selecting Information Systems
Chapter Outline
Why This Chapter Matters
Chapter Take-Aways
The Information Systems Steering Committee
Setting Priorities
Make Or Buy?
Selecting Software
After the Contract Is Signed
Key Point Recap
Key Terms
Review Questions
Discussion Questions
Springfield Metro Medical Associates
Questions
Case 1: Muddle Through or Replace?
Questions
Case 2: Planning for Data Growth
Questions
References

Developing Information Systems
Chapter Outline
Why This Chapter Matters
Chapter Take-Aways
Overview Of Software Development
The System Development Life Cycle Approach
Other System Development Approaches
Managing The Development Process
Key Point Recap
Key Terms
Review Questions
Discussion Questions
Springfield Metro Medical Associates
Questions
Case 1: The Gendarmes Move to Linux
Questions
Case 2: Moody’s And Aaron’s Go Agile
Questions
References

Managing Information Systems
Chapter Outline
Why This Chapter Matters
Chapter Take-Aways
Linking Strategy
Information Systems Department
Information Systems Jobs And Careers
Managing Information Systems Security
Key Point Recap
Key Terms
Review Questions
Discussion Questions
Springfield Metro Medical Associates
Questions
CASE 1: Underwater Data Centers: Should You Worry?
Questions
CASE 2: Snoops on The Inside
Questions
References

Index

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Author(s)

Biography

Efrem G. Mallach , Adjunct Professor, Computer Information Systems, Rhode Island College; and Research Director, Kea Company.

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Author - Efrem G. Mallach
Author

Efrem G. Mallach

, Rhode Island College
Providence, Rhode Island, U.S.

Learn more about Efrem G. Mallach »