This book is a small contribution towards the development of a more user-centred approach to information technology design methods. It discusses the job design and organisational change issues in the planning domain when information technology systems are being contemplated.
1. The Challenge of Information Technology 2. The Achievement of Benefits from Information Technology 3. Systems Design Methods and Organisational change 4. Towards the Socio- Technical Design of Information Technology Systems 5. Designing the Design and Implementation Process 6. Specifying the System 7. Organisational Change and Job Design 8. Designing the Technical System for Human Use 9. Implementation and Support 10. User Evaluation 11. Information Technology Strategies