Information Technology in Government : Britain and America book cover
1st Edition

Information Technology in Government
Britain and America

ISBN 9780203020944
Published October 12, 2012 by Routledge
224 Pages

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Book Description

This book situates information technology at the centre of public policy and management. IT is now a vital part of any government organisation, opening new policy windows and enabling a vast range of tasks to be carried out faster and more efficiently. But it has also introduced new problems and challenges. Four in-depth case studies demonstrate how information systems have become inextricably linked with the core tasks of governmental organisations. The key government departments examined are:
* the Inland Revenue Service and Social Security Administration in the US
* the Inland Revenue and Benefits Agency in the UK

Table of Contents

Chapter 1 Computerising the Tools of Government?; Chapter 2 Innovation, Expenditure and Control; Chapter 3 Computerisation in the UK Benefits Agency; Chapter 4 Systems Modernisation in the US Social Security Administration; Chapter 5 Computerisation in the US Internal Revenue Service; Chapter 6 Computerisation in the UK Inland Revenue; Chapter 7 New Players; Chapter 8 The Ambiguous Essence of the State of the Future;

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Helen Margetts is Lecturer in Politics at Birkbeck College, University of London.