1st Edition
Innovation Strategies and Organizational Culture in Tourism Concepts and Case Studies on Knowledge Sharing
This book analyzes the importance of innovation as the key driver of sustained success in the tourism industry and the knowledge sharing process. It explores its impact on innovation capability and innovation performance of organizations.
With 12 chapters written by 22 contributors, the book offers international reflections. The first part of the book focuses on innovation management strategies and analyzes the importance of innovation as the key driver of sustained success in the tourism industry. Tourism and hospitality firms develop innovations with specific objectives and goals in mind and have several approaches to measure performance accordingly. The second part of the book focuses on knowledge sharing through case studies. Chapters analyze the knowledge sharing process and its impact on the innovation capability and innovation performance of the firms. The essence of knowledge sharing is to provide a framework for management in their attempt to develop and enhance their organizational capability to innovate in tourism.
This invaluable book provides both theoretical and practical insights into innovation strategies and knowledge sharing in tourism. It will interest students, scholars and researchers, as well as executives and practitioners in the field of tourism and hospitality management.
1) The Role of New Era on Information Managements of Tourist Guides
Aslı Sultan Eren, Jeetesh KUMAR, Gül ERKOL BAYRAM and Marco VALERI
2) Impact of Emotional Intelligence on the Knowledge Sharing among Employees Working at SMEs in the Tourism and Service Sector
Ladislav Mura and Tibor Zsigmond
3) Managing the use of verbal and non-verbal communication in tourism
Stylianos Bouzis, Panoraia Poulaki and Marco Valeri
4) Identifying wellness value formation in young wine tourists: A grounded theory approach
Bob Yi-Chen Duan, Jingjing Dai and Emily Ma
5) Digital Marketing and consumer behavior in tourism
Tolga Gök and Mahmut Baltacı
6) ''Airbnb Ireland'' as an “information society services” provider and not a real estate or tourist services provider
Anastasios Thomaidis
Knowledge sharing: case studies
7) Destination management. The role of DMOs on digital brand communication. The case of Greece
Panagiota Dionysopoulou and Eftychia Christina Aivaliotou
8) Factor that influences the consumption of unhealthy street food
Norhidayah Azman and Ahmad Albattat
9) Sustainable Tourism in the post-covid era: the case of Athens destination
Panoraia Poulaki, Antonios Kritikos, Nikolaos Vasilakis and Marco Valeri
10) Factor that influences the tourist perception toward street foods moderate by price: Case study of Georgetown, Penang
Ahmad Albattat and Norhidayah Azman
11) Knowledge legacy of the 2010 FIFA World Cup in South Africa
Willem JL Coetzee
12) Management of cultural routes as the new status quo in urban cultural tourism
Theodor Rachiotis and Panoraia Poulaki
Biography
Marco Valeri received his PhD in Strategic Management and Organizational Behavior from "Tor Vergata" University, Italy. He is Associate Professor in Organizational Behavior at Faculty of Economics, Niccolò Cusano University, Italy. He is a Lecturer in Applied Organizational Behaviour, Xenophon College, UK. He is Visiting Professor at University of Information Science and Technology (UIST) "St. Paul The Apostle", Macedonia. He is Adjunct Professor at Faculty of Social Sciences and Leisure Management, School of Hospitality, Tourism and Events, Taylor’s University, Malaysia. He is Associate Researcher in Strategy, Magellan Research Center, School of Management, Iaelyon Business School, Jean Monet University, France. He is Honorary Associate Professor, University of Pannonia, Hungary. His teaching and consultancy fields include strategic management, leadership development, cross-cultural management and international hospitality management. His research areas include sustainability and green practices, strategy implementation, knowledge management, family business, crisis management, information technology and network analysis. He has a long and extensive international academic experience and has taken visiting positions in several universities. He is a member of several Editorial Boards of international tourism journals, a reviewer and editor of several handbooks on entrepreneurship, tourism and hospitality management.
