1st Edition
Innovation in Public Services Theoretical, managerial, and international perspectives
Introduction Richard M. Walker, Stephen P. Osborne, Louise Brown
1. Internal and External Antecedents of Process Innovation: A review and extension Richard M. Walker
2. The Innovation Imperative: An analysis of the ethics of the imperative to innovate in public sector service delivery Sara R. Jordan
3. Multiple Institutional Logics in Health Care: ‘Productive Ward: Releasing Time to Care’ Judith van den Broek, Paul Boselie and Jaap Paauwe
4. Strategies for Introducing Organizational Innovation to Public Service Organizations Alexandra Collm and Kuno Schedler
5. Innovation-Oriented Culture in the Public Sector: Do managerial autonomy and result control lead to innovation? Jan Wynen, Koen Verhoest, Edoardo Ongaro and Sandra Van Thiel, in cooperation with the COBRA network
6. From Hero-Innovators to Distributed Heroism: An in-depth analysis of the role of individuals in public sector innovation A.J. Meijer
7. Innovation in the Public Procurement Process: A study of the creation of innovation-friendly public procurement Hans Knutsson and Anna Thomasson
8. Evaluation of the Impacts of Innovation in the Health Care Sector: A comparative analysis Maria Cucciniello and Greta Nasi
9. Mandate Versus Championship: Vertical government intervention and diffusion of innovation in public services in authoritarian China Xufeng Zhu
10. Determinants of Innovative Behaviour in Flemish Nonprofit Organizations: An empirical research Bram Verschuere, Eline Beddeleem and Dries Verlet
11. Exploring Managerial Mechanisms that Influence Innovative Work Behaviour: Comparing private and public employees Rune Bysted and Kristina Risom Jespersen
12. Diffusion and Assimilation of Government Microblogging Liang Ma
Biography
Stephen P. Osborne is Chair of International Public Management and Director of the Centre for Service Excellence, at the University of Edinburgh Business School, Edinburgh, UK.
Louise Brown is a Reader in the Department of Social and Policy Sciences at the University of Bath, UK.
Richard M. Walker is Chair Professor of Public Management in the Department of Public Policy, and Associate Dean in the College of Liberal Arts and Social Sciences, at the City University of Hong Kong, Hong Kong.
