1st Edition
Innovations and Institutions An Institutional Perspective on the Innovative Efforts of Banks and Insurance Companies
Table of Contents
Chapter One
Introduction *
1.1 Introduction *
1.2 Managing innovation *
1.3 An institutional perspective *
1.4 Relevance of the study *
1.5 Outline of the book *
Chapter Two
Institutions and Innovations *
2.1 Introduction *
2.2 Innovation *
2.3 Defining incremental product innovation *
2.4 Organizing for sustained innovation *
2.5 Institutional theory *
2.6 Do institutions change? *
2.7 Institutional forces affecting incremental innovation *
2.7.1 Regulative forces *
2.7.2 Normative forces *
2.7.3 Cultural-cognitive forces *
Chapter Three
Intermezzo: A Service Environment *
3.1 Services *
3.2 Developing New Services: an overview of the literature *
3.3 Consequences of service features for developing new services *
Chapter Four
Methodological Considerations *
4.1 Qualitative research *
4.2 Qualitative research strategies *
4.3 The use of literature *
4.4 Data collection *
4.5 Data analysis procedures *
Chapter Five
Exploring New Service Development *
5.1 Organizing New Service Development; some basic notions *
5.1.1 Project organization *
5.1.2 The development approach *
5.1.3 Teamwork *
5.2 Results of the exploratory study *
5.2.1 Project organization *
5.2.2 Product development approach *
5.2.3 Teamwork *
5.3 Barriers for incremental product innovation *
5.4 Preliminary conclusions *
Chapter Six
Organizing New Service Development *
6.1 Introducing financial firms *
6.2 Project organization *
6.3 Integration of departments *
6.4 Conflicting interests and priorities *
6.5 Use of NPD methods and tools *
6.6 Conclusion *
Chapter Seven
An Institutional Perspective on Persistent Innovation Problems *
7.1 Organizational institutional forces *
7.2 Intraorganizational regulative forces *
7.3 Intraorganizational normative forces *
7.4 Intraorganizational cultural-cognitive forces *
Chapter Eight
Towards an institutional theory of innovation *
8.1 Introduction *
8.2 A model for innovation *
8.2.1 Institutional forces *
8.2.2 Precipitating dynamics *
8.2.3 Enabling dynamics *
8.3 Concluding remarks *
Chapter Nine
Conclusion *
9.1 Introduction *
9.2 Developing new financial services *
9.3 The impact of institutional forces *
9.4 Contributions *
9.5 Limitations and future research *
Notes *
References *
Biography
Patrick Vermeulen is Associate Professor of Organization Studies at Tilburg University in the Netherlands. Jorg Raab is Assistant Professor of Policy and Organization Studies at Tilburg University in the Netherlands.






