Innovations in Healthcare Management: Cost-Effective and Sustainable Solutions, 1st Edition (Hardback) book cover

Innovations in Healthcare Management

Cost-Effective and Sustainable Solutions, 1st Edition

Edited by Vijai Kumar Singh, Paul Lillrank

Productivity Press

456 pages | 69 B/W Illus.

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pub: 2015-02-18
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As developed economies enter a period of slower growth, emerging economies such as India have become prime examples of how more can be achieved with less. Bringing together experience and expertise from across the healthcare industry, this book examines innovations that can bring about real advances in the healthcare industry.

Innovations in Healthcare Management: Cost-Effective and Sustainable Solutions explores recent innovations in healthcare from a global and Indian perspective. Emphasizing the importance of Lean healthcare and innovation, it presents low-cost, high-volume solutions that improve access to care.

Providing concrete examples of the five levels of innovation present in healthcare, the book presents new concepts, methods, and tools for advancing processes and operational flow. It includes case studies of actual results in healthcare innovation from three continents that highlight emerging global trends in healthcare system innovation.

The book describes how to organize resources and flows so that given targets, such as cost, clinical quality, and patient experience, can be achieved with available resources. It also covers nontraditional ecosystems of innovation that move outside of expected technological innovations, such as innovations in social persuasion, rural health delivery, and the planning and design of hospitals.

The book maintains a focus on key issues across the healthcare industry—such as access to care, demand creation, patient experiences, and data—to help readers implement new ideas and new models of delivery of affordable care in healthcare systems around the world.

Table of Contents

Introduction; V. K. Singh and Paul Lillrank

Global Trends in Health-System Innovation; Anne Snowdon, Karin Schnarr, and Charles Alessi

Learning from Industry: Innovating in Health-Care Operation; Paul Lillrank

Lean and Innovation: "The Two Responsibilities"; Marc S. Hafer, John Gallagher, and Adam Ward

Cultivating an Innovative Culture through Lean; Tan Ghim Meng and Philip Choo

Innovative Approaches to Build Health-Care Facilities; Chris Lloyd

Hospital Planning and Design Innovation for Lean Operation; S. K. Biswas and V. K. Singh

Public Health Innovations; Vandana Kumar

Behavior Changes, the Last Mile in Health Care; Shiban Ganju

Cost-Effective, Scalable, and Sustainable Model for Primary Health Care; Ankur Pegu and Sundeep Kapila

Doing Community Good Is Good for Business; Bahare Forotan

Process Efficiency by Innovation; Anssi Mikola and Paul Lillrank

Stanford Operating System: Aligning Purpose with People and Performance; Amir Dan Rubin

Managing Stakeholders and Patient Experiences to Achieve Better Outcome; Kavita Narayan

Leapfrog through mHealth; Sachin Gaur

Innovation Excellence: Learning from Emerging and Developed Economies; V. K. Singh

Innovative Approaches of Affordable Health Care in Emerging Economies; Venkataramanaiah Saddikuti, Mohan Gopalakrishnan, and Saji Gopinath

Supply Chain Innovations in Health Care; Atanu Chaudhuri

Three-Dimensional Health Care: "The Need of the Hour"; Satish Kr. Gupta

Innovative Initiatives in Health Care by Indian Government; Vishwas Mehta

Indovation: Frugal Innovation in Indian Health Care; Sandeep Bhalla and Nimisha Singh Verma

Emerging Health-Care Innovations; Preethi Pradhan and Keerti Pradhan

About the Editors


Dr. Vijai K. Singh retired as Surgeon Rear Admiral after 37 years in national and international assignments. He earned MBBS, Masters in Hospital Administration, Diplomate National Board in Hospital and Health Care Management, and M Phil. He was awarded a Distinguished Services Medal for services in Zambia by the President of India and commendation by Zambia. He had been deputy chief medical officer of the United Nations, adjunct professor of the Massachusetts Institute of Technology (MIT), Zaragoza, Spain, and consultant to the National Disaster Management Authority. He was president of the Academy of Hospital Administration, founder director of the International Institute of Health Management Research, chairman of the Health Care Division of Quality Council of India, and member of the International Group on Biosafety. He developed a European Foundation for Quality Management (EFQM) model for Healthcare in India released by Union Health Minister.

Presently, he is Adjunct Research Professor at the International Health Innovation Center, Ivey School of Business, Canada, and Director of Healthcare Asia for Lean Healthcare Excellence-Simpler. He is a member of the National Public Health Committee of Confederation of Indian Industry (CII) and visiting professor of the Indian Institute of Management, Management Development Institute, and Public Health Foundation of India.

Paul Lillrank has been a professor of quality and service management at Aalto University since 1994. He earned his PhD from Helsinki University in 1988 after postgraduate studies in Japan, where he studied quality management in Japanese industry. He has worked at Science University of Tokyo, the Boston Consulting Group, and Stockholm School of Economics. He has pioneered industrial management applications in health care and cofounded the Institute of Healthcare Engineering, Management and Architecture (HEMA) at Aalto, Finland, and the Nordic Healthcare Group (NHG), a consultancy.

He has published in the areas of health-care operations management, technology transfer, service quality, and process analysis. He teaches regularly at the Indian Institute of Technology, Kharagpur.

Subject Categories

BISAC Subject Codes/Headings:
BUSINESS & ECONOMICS / Industries / Service Industries
MEDICAL / Administration