1st Edition
Innovative Change Management (ICM) Preparing Your Organization for the New Innovative Culture
Chapter 1 Introduction to Innovative Change Management
Chapter 2 The As/Is Environment
Chapter 3 Important Background
Chapter 4 Leading by Example
Chapter 5 The Innovative Manager
Chapter 6 Introduction to Innovative Change Management
Chapter 7 Rewards and Recognition
Chapter 9 Suggestion Programs
Chapter 10 Project Change Management Introduction
Chapter 11 Project Change Management Tools and Methodologies
Chapter 12 Tuning the Stage for Project Change Management
Chapter 13 Summary
Chapter 14 Culture Change Management Introduction
Chapter 15 Culture Change Management Process
Chapter 16 Culture Change Management Tools and
Chapter 17 Culture Change Management Summary
Chapter 18 Innovative Change Management Summary
Appendix A
Appendix B
Appendix C
Index
Biography
Dr. H James Harrington now serves as the International Quality Advisor for Ernst & Young and Chairman of the Board of Emergence Technology, Ltd., a high tech software manufacturer and developer. He also serves on the Board of Directors of a number of national and international companies. Dr. Harrington is past Chairman and past President of the prestigious International Academy for Quality and of the American Society for Quality control. He is an "A" level member of ISO’s T.C. 176 that wrote the ISO 9000 Quality System standards and T.C. 207 that wrote the ISO 14000 environmental standards. He is a member of the Board of Directors of the 14000 Environmental Management Foundation. Since joining Ernst & Young, Dr. Harrington has divided his time between working with executives to develop and implement performance improvement plans, and developing new approaches to performance improvement. As a member of the National office he has been directing his efforts to using new, creative approaches to keep Ernst & Young at the leading edge in the quality consulting field.
