Integrating Productivity and Quality Management: 2nd Edition (Hardback) book cover

Integrating Productivity and Quality Management

2nd Edition

By Johnson Edosomwan

CRC Press

416 pages

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Hardback: 9780824795849
pub: 1995-06-16
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eBook (VitalSource) : 9780429152726
pub: 1995-06-16
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This second edition details all productivity and quality methodologies, principles and techniques, and demonstrates how they interact in the three phases of the productivity and quality management triangle (PQMT): measurement, control and evaluation; planning and analysis; and improvement and monitoring. This edition features material on practical strategies for implementing quality programmes, balancing productivity and quality results , resolving quality problems and empowering employees.


"Praise for the First Edition. . . . . .an interesting, and largely original, contribution to the literature on this important area of management. "

---International Journal of Production Research

Table of Contents

Productivity and quality management concepts; productivity and total quality management challenges, opportunities, and scope of activities; the productivity-quality connection; productivity measurement; productivity and quality improvement through statistical process control; productivity and quality planning; techniques for resolving quality problems; productivity and quality improvement strategies and techniques; techniques for improving employee productivity, morale and employment; establishing and managing a productivity and quality improvement program; consumer satisfaction - a drive for quality and productivity improvement. Appendices: statistical tables; blank work forms for statistical control implementation; constants and formulas for control charts; blank work forms for the implementation of task analysis technique (TAT) for cost of quality computations; selected productivity and quality centers.

About the Series

Industrial Engineering: A Series of Reference Books and Textboo

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Subject Categories

BISAC Subject Codes/Headings:
BUSINESS & ECONOMICS / Project Management
TECHNOLOGY & ENGINEERING / Engineering (General)