Part 1: What is culture?
1. Dynamic definition of culture
2. Where does culture come from?
3. Cultural identity
Part 2: Acquiring knowledge: the science behind culture
4. Measuring cultural differences
5. Working with the Model of Geert Hofstede
6. Working with the model of Richard Lewis
Part 3: Learning competences: intercultural communication
7. Cultural aspects of communication
8. Effective communication with other cultures
9. Recognizing hidden cultural communication
10. Dealing with cultural conflicts
Biography
Patrick Janssen is a Lecturer in intercultural communication at the Hogeschool Tio, Netherlands. An entrepreneur, he also organizes workshops, coaches employees, teams and entrepreneurs and coordinates projects.






