Intercultural Competences  book cover
1st Edition

Intercultural Competences

ISBN 9789001893101
Published December 5, 2019 by Routledge
240 Pages 99 Color Illustrations

USD $52.95

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Book Description

In a multicultural environment, having intercultural competences is the most important determining factor between success and failure.

This concise book introduces the topic for students and scholars. Building upon an accessible understanding of cultural differences, the author provides various models for understanding and framing culture. Theory is linked to practice by examining how to deal with intercultural conflicts via practical examples and advice.

Students striving to perform well in intercultural environments, will benefit from reading this book which helps them convert models and cultural knowledge into practical skills.

Table of Contents

Part 1: What is culture?

1. Dynamic definition of culture

2. Where does culture come from?

3. Cultural identity

Part 2: Acquiring knowledge: the science behind culture

4. Measuring cultural differences

5. Working with the Model of Geert Hofstede

6. Working with the model of Richard Lewis

Part 3: Learning competences: intercultural communication

7. Cultural aspects of communication

8. Effective communication with other cultures

9. Recognizing hidden cultural communication

10. Dealing with cultural conflicts

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Patrick Janssen is a Lecturer in intercultural communication at the Hogeschool Tio, Netherlands. An entrepreneur, he also organizes workshops, coaches employees, teams and entrepreneurs and coordinates projects.