Intercultural Services: 1st Edition (Hardback) book cover

Intercultural Services

1st Edition

By Gary M. Wederspahn, William R. Sheridan


364 pages

Purchasing Options:$ = USD
Hardback: 9780877193449
pub: 2000-06-28
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eBook (VitalSource) : 9780080509006
pub: 2009-11-03
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For worldwide intercultural services, here is one-stop shopping at its best. This easy-to-use guide gives you practical advice to locate, evaluate, purchase, and oversee intercultural services. It describes and provides easy access (including websites and e-mail addresses) to the world's leading intercultural services. These high-impact, productive, and cost-effective service providers are critical to your operation's growth strategy and global success.

This handy guide covers the gamut of intercultural services. Whether you are managing a multi-cultural workplace, preparing to enter the global business arena, or are already competing internationally, you'll find valuable, practical insights and information on:
* exploring intercultural services
* key intercultural concept
* cross-border roles and organizations
* choosing service providers
* working with suppliers
* types and qualities of products

Based on the author's 30+ years of being a user, purchaser, manager, evaluator, designer, and provider of intercultural services, this book presents a helpful, in-depth review of all you must know to make the right decisions about intercultural services. Clear examples and checklists lead managers step-by-step through virtually all aspects of understanding, assessing, and acquiring intercultural services.


'I am very impressed by its thoroughness, balance, and relevance… a valuable resource, good investment, and useful asset for any organization or corporation venturing into the global arena.'
William R. Sheridan, Director, International Compensation Services, National Foreign Trade Council

Table of Contents

Exploring intercultural services; Key intercultural concepts; Cross-border organizations; Cross-border roles; Foundations of intercultural learning; Intercultural services; Intercultural products; Intercultural service providers; Working with suppliers; The case for intercultural services.

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