Robert Bor and, Riva Miller, who run the AIDS Counseling Service at the Royal Free Hospital, London, are internationally known for their work in providing consultation to many hospital departments from within the hospital itself. Internal Consultation in Health Care Settings should, however, be of interest to anyone working within a large organization. The authors have produced a step-by-step guide to negotiating an internal consultation; and, in a very comprehensive manner, they have described their theoretical framework and the consultation work itself, both based on their own application of systemic thinking. The book is illustrated throughout with examples drawn from their own work.
1. Introduction 2. How a need arises for internal consultation 3. The process of internal consultation Part 1. Planning the consultation 4. The process of internal consultation Part 2. Conducting the consultation 5. Consultation to a colleague about managing staff/clinical problems: consultation in action 6. Consultation to a clinical supervisor: consultation in action 7. Changing from liaison to consultation in the course of clinical work: consultation in action 8. Setting up and developing services in the hospital: consultation in practice 9. Staff stress and internal consultation 10. A conversation about internal consultation 11. Summary and learning points, Exercises for initiating consultation, Further Reading