1st Edition

International Case Studies in Visitor Attractions

Edited By Gürhan Aktaş, Carissa Baker, Alan Fyall Copyright 2026
262 Pages 30 B/W Illustrations
by Routledge

262 Pages 30 B/W Illustrations
by Routledge

262 Pages 30 B/W Illustrations
by Routledge

This international case study book provides 21 expertly curated case studies on the topic of visitor attractions management, each with detailed implementation instructions for the instructor to maximize student participation and learning. The dynamic characteristic of the industry under the influence of micro and macro environment factors requires future professionals to be equipped with... Read more

List of figures

List of tables

About the editors

List of contributors

Introduction to the series

Foreword

 

Case 1   Developing tourism routes in urban areas: Darağaç Cultural District, Izmir

              Şebnem GÖKÇEN and Bengi POLAT

Case 2   Visitor attractions in emerging markets: World’s largest film city in India

              Gaurav PANSE and Rajeev JALNAPURKAR

Case 3   Johnnie Walker Princes Street, Edinburgh

              Ellis URQUHART

Case 4   Bringing the message across: Storytelling for meaningful and transformative leisure experiences

              Moniek HOVER and Wim STRIJBOSCH

Case 5   Diversifying attraction offers in winter destinations

              Emre SAMANCIOĞLU, Emrah ÖZKUL and Selda UCA

Case 6   Selling SNØ to snowbirds

              Jonas Karlsen ÅSTRØM

Case 7   Using social media as a tool for visitor education: A case study of the U.S. National Parks

              A.J. TEMPLETON

Case 8   Cappadocia: Navigating integrated marketing in a fragmented media landscape  

Ayşegül GÜNDÜZ SONGUR

Case 9   Attracting international visitors: The case of Hopi Hari, Brazil              

Juliana R.V. TKATCH & Karen C.N. TAVARES

Case 10 Promoting heritage railways for alternative markets              

Martyn PRING

Case 11 Projecting visitor capacity of a naval ship museum              

Serim PAKER, Gürhan AKTAŞ and Aşkın ÖZDAĞOĞLU

Case 12 Orange alert: Multiple perspectives and conflicting interests during a volcanic emergency

              José Luis AGUIRRE-VALENCIA and Sergio ALVAREZ

Case 13 Nature, visitors and conflict: Finding harmony in the Beehive National Park

              Özgür Devrim YILMAZ and Manolya Aksatan KAPLANSEREN

Case 14 Fort Fright: Haunted overlay at Colonial Michilimackinac

              Veronica GREGORY

Case 15 Crawling through the sewers: Narrative immersion during Halloween

Yareth HABERMEHL

Case 16 A look at hybrid virtual reality and roller coaster experiences

              Brian COLLINS

Case 17 Up-close koala experiences as a catalyst for visitor conservation action: The case of Lone Pine Koala Sanctuary

Aaron TKACZYNSKI and Sharyn RUNDLE-THIELE

Case 18 “Telling a fresh story”: A business event at the Addo Elephant National Park

Esti VENSKE, Parveen EBRAHIM and Brendon KNOTT

Case 19 Where will the people go?              

Emily BEELAND

Case 20 Small stature, big appeal: The ethical dilemma of little people theme parks

Stephen PRATT

Case 21 Magic and resilience in an enchanted forest

Carissa BAKER

Index

Biography

Gürhan Aktaş is Professor at the Department of Tourism Management, Faculty of Business, Dokuz Eylul University, Türkiye. He holds a PhD in Tourism Marketing from Bournemouth University, UK. He delivers both undergraduate and postgraduate courses in the fields of destination management, event management, and tourism marketing.

 

Carissa Baker is an Assistant Professor in Tourism, Events and Attractions at the University of Central Florida's Rosen College of Hospitality Management, USA. Her primary scholarship focuses on narratives in the theme park space, drawing on her BA and MA in Literature. Her interdisciplinary scholarship includes the areas of culture, guest experience, and emerging markets.

 

Alan Fyall is Associate Dean Academic Affairs and Visit Orlando Endowed Chair of Tourism Marketing at the Rosen College of Hospitality Management, University of Central Florida, and is a member of UCF’s National Center for Integrated Coastal Research. His research focuses on destination sustainability and resilience, travel accessibility, and the impacts of tourism on resident communities.