1st Edition

International Cases in Tourism Management

By Susan Horner, John Swarbrooke Copyright 2004
    410 Pages
    by Routledge

    410 Pages
    by Routledge

    International Cases in Tourism Management includes:

    * Profiles of individual companies
    * Case studies on destination management and marketing
    * Material on different management functions in tourism, such as marketing and human resource management
    * Case studies of particular types of tourism, such as ecotourism and cultural tourism

    The case studies are supplemented by exercises and questions, which ensure that for students and tutors alike the book is the ideal accompaniment to all tourism courses.

    Part 1 Introduction

    Chapter 1 The Role of Case Studies in Learning
    Chapter 2 Key Issues in International Tourism Management
    Chapter 3 Introduction to the Case Studies

    Part 2 The Case Studies

    Section 1 Tourism Organization
    Case study 1 British Airways
    Case study 2 The 'Lonely Planet' Phenomenon
    Case study 3 MyTravel Group plc
    Case study 4 Pacific Asia Travel Association
    Case study 5 Tourism Concern
    Case study 6 Touristik Union International and Its Environmental Policies

    Section 2 Tourism Destinations
    Case study 7 Tourism in Asia-Pacific
    Case study 8 Dubai
    Case study 9 The Role of Visitor Attractions in Dublin, Ireland
    Case study 10 Adventure Tourism in Iceland
    Case study 11 Las Vegas, USA: Portrait of a Market Leader
    Case study 12 Tourism in Russia

    Section 3 Sectors of Tourism Industry
    Case study 13 Boutique Hotels
    Case study 14 Budget Airlines in the UK
    Case study 15 The UK Cruise Market
    Case study 16 Online Retail Travel - Expedia
    Case study 17 The Brochures of Tour Operators
    Case study 18 Wildlife Tourism in Southern Africa
    Case study 19 Hong Kong Disneyland
    Case study 20 The Guggenheim Museum, Bilbao, Spain

    Section 4 Issues in Tourism
    Case study 21 Airline Frequent Flyer Programmes
    Case study 22 All-Inclusive Resorts
    Case study 23 Clubbing and Party Tourism in the Mediterranean
    Case study 24 Corporate Social Responsibility in Tourism
    Case study 25 Ecotourism - Belize
    Case study 26 Tourism Education and Training
    Case study 27 Employment in Tourism
    Case study 28 International Hotels Environmental Initiative
    Case study 29 Researching Tourist Satisfaction
    Case study 30 Sex Tourism
    Case study 31 Timeshare Development
    Case study 32 Tourism and Travellers with Disabilities
    Case study 33 Tourism and the Purchase of Property in Foreign Countries
    Case study 34 Tourism and Rural Development
    Case study 35 Tourism and Terrorism
    Case study 36 Vacation Costs, Different Destinations, and
    Independent Travellers 369

    Section 5 The Future of Tourism
    Case study 37 Hotel Bourazani, Greece - An Entrepreneur's
    Contribution to Sustainable Tourism
    Case study 38 Tomorrow's Tourists

    Biography

    Susan Horner, John Swarpson