Interpersonal Communication: Competence and Contexts prepares students to communicate successfully in today's fast-paced and complex society through the implementation of a unique competence-building model. This highly readable text provides the theories, concepts, and applications in a pedagogically sound format based on a model of communication competence made up of three elements: motivation, knowledge, and skill. Studying interpersonal communication through this distinct framework will provide a foundation for students' motivation to communicate competently, increase their knowledge about communication, and enhance their acquisition and performance of communication skills. Covering a broad range of interpersonal communication themes, including strategic alternatives and solutions to communication challenges and information about friendship, family, romantic, and workplace relationships, this Second Edition presents theories, concepts, and activities with engaging examples and an attention-getting design.
Part I: The Basics 1. Introduction to Interpersonal Communication 2. Perception Part II: Communication and the Self 3. Self Concept and Communication 4. Emotions and Communication 5. Verbal Communication 6. Nonverbal Communication Part III: Communication with Others 7. Communication Style and Conversation 8. Listening and Confirming Communication 9. Communication Climate, Disconfirming Messages, and Setting Boundaries Part IV: Communication and Relationships 10. Interpersonal Relationships 11. Interpersonal Conflict