1st Edition

Interviewer Effects from a Total Survey Error Perspective

360 Pages 31 B/W Illustrations
by Chapman & Hall

360 Pages 31 B/W Illustrations
by Chapman & Hall

360 Pages 31 B/W Illustrations
by Chapman & Hall

Interviewer Effects from a Total Survey Error Perspective presents a comprehensive collection of state-of-the-art research on interviewer-administered survey data collection. Interviewers play an essential role in the collection of the high-quality survey data used to learn about our society and improve the human condition. Although many surveys are conducted using self-administered modes,... Read more

Section I. History and Overview

Chapter 1: The Past, Present, and Future of Research on Interviewer Effects
Kristen Olson, Jennifer Dykema, Allyson Holbrook, Frauke Kreuter, Jolene D. Smyth, Brady T. West,

Chapter 2: The Legacy of Charles Cannell
Peter V. Miller, Nancy A. Mathiowetz

Section II: Training Interviewers

Chapter 3: General Interviewing Techniques: Developing Evidence-Based Practices for Standardized Interviewing
Nora Cate Schaeffer, Jennifer Dykema, Steve M. Coombs, and Rob K. Schultz, Lisa Holland and Margaret Hudson

Chapter 4: How to Conduct Effective Interviewer Training: A Meta-Analysis and Systematic Review
Jessica Daikeler, Michael Bosnjak

Section III: Managing and Monitoring Interviewers and the Survey Process

Chapter 5: Exploring the Mind of the Interviewer: Findings from Research with Interviewers to Improve the Survey Process
Robin Kaplan and Erica Yu

Chapter 6: Behavior Change Techniques for Reducing Interviewer Contributions to Total Survey Error
Brad Edwards, Hanyu Sun, and Ryan Hubbard

Chapter 7: Statistical Identification of Fraudulent Interviews in Surveys: Improving Interviewer Controls
Silvia Schwanhäuser, Joseph W. Sakshaug, Yuliya Kosyakova, Frauke Kreuter

Chapter 8: Examining the Utility of Interviewer Observations on the Survey Response Process
Brady T. West, Ting Yan, Frauke Kreuter, Michael Josten, Heather Schroeder


Section IV: Interviewer Effects and Interview Context and Mode

Chapter 9: Why do Interviewers Vary in Achieving Interview Privacy and Does Privacy Matter?
Zeina N. Mneimneh, Julie A. de Jong, Yasmin A. Altwaijri

Chapter 10: Unintended Interviewer Bias in a Community-based Participatory Research Randomized Control Trial among American Indian Youth
Patrick Habecker, Jerreed Ivanich

Chapter 11:  Virtual Interviewers, Social Identities, and Survey Measurement Error
Frederick G. Conrad, Michael F. Schober, Daniel Nielsen, Heidi Reichert

Chapter 12: Differences in Interaction Quantity and Conversational Flow in CAPI and CATI Interviews
Yfke Ongena and Marieke Haan

Chapter 13: Interacting with Interviewers in Voice and Text Interviews on Smartphones
Michael F. Schober, Frederick G. Conrad, Christopher Antoun, Alison W. Bowers, Andrew L. Hupp, H. Yanna Yan

Section V: Interviewers and Nonresponse

Chapter 14: Explaining Interviewer Effects on Survey Unit Nonresponse: A Cross-Survey Analysis
Daniela Ackermann-Piek, Julie M. Korbmacher, Ulrich Krieger

Chapter 15: Comparing Two Methods for Managing Telephone Interview Cases
Jamie Wescott

Chapter 16: Investigating the Use of Nurse Paradata in Understanding Nonresponse to Biological Data Collection
Fiona Pashazadeh and Alexandru Cernat, Joseph W. Sakshaug

Section VI: Interview Pace and Behaviors

Chapter 17: Exploring the Antecedents and Consequences of Interviewer Reading Speed (IRS) at the Question Level
Allyson L. Holbrook, Timothy P. Johnson, and Evgenia Kapousouz, Young Ik Cho

Chapter 18: Response Times as an Indicator of Data Quality: Associations with Question, Interviewer, and Respondent Characteristics in a Health Survey of Diverse Respondents
Dana Garbarski, Jennifer Dykema, Nora Cate Schaeffer, and Dorothy Farrar Edwards

Chapter 19: Accuracy and Utility of Using Paradata to Detect Question-Reading Deviations
Jennifer Kelley,

Chapter 20: What do Interviewers Learn? Changes in Interview Length and Interviewer Behaviors over the Field Period
Kristen Olson and Jolene D. Smyth,

Section VII: Estimating Interviewer Effects

Chapter 21: Modeling Interviewer Effects in the National Health Interview Study
James Dahlhamer, Aaron Maitland, Benjamin Zablotsky, and Carla Zelaya

Chapter 22: A Comparison of Different Approaches to Examining Whether Interviewer Effects Tend to Vary Across Different Subgroups of Respondents
Geert Loosveldt and Celine Wuyts

Chapter 23: Designing Studies for Comparing Interviewer Variance in Two Groups of Survey Interviewers
Brady T. West

Biography

Kristen Olson, Ph.D., is Leland J. and Dorothy H. Olson Professor and Vice Chair of the Department of Sociology at the University of Nebraska-Lincoln.

Jennifer Dykema, Ph.D., is Distinguished Scientist and Senior Survey Methodologist at the University of Wisconsin Survey Center.

Allyson L. Holbrook, Ph.D., is a Professor of Public Administration and Psychology at the University of Illinois at Chicago.

Frauke Kreuter, Ph.D., is Director of the Joint Program in Survey Methodology at the University of Maryland, Professor of Statistics and Methodology at the University of Mannheim, and Head of the Statistical Methods Research Department (on leave) at the Institute for Employment Research in Nuremberg.

Jolene D. Smyth, Ph.D., is an Associate Professor in the Department of Sociology and the Director of the Bureau of Sociological Research at the University of Nebraska-Lincoln.

Brady T. West, Ph.D., is a Research Associate Professor in the Survey Research Center at the Institute for Social Research on the University of Michigan-Ann Arbor campus.