2nd Edition

Introducing Language and Intercultural Communication

By Jane Jackson Copyright 2020
    422 Pages 65 B/W Illustrations
    by Routledge

    422 Pages 65 B/W Illustrations
    by Routledge

    Introducing Language and Intercultural Communication is a lively and accessible introduction for undergraduates who are new to the study of intercultural communication, with a particular emphasis on the language dimension.

    Incorporating real-life examples from around the world and drawing on current research, this text argues against cultural stereotyping and instead provides students with a skill-building framework to enhance understanding of the complexities of language and intercultural communication in diverse international settings. Readers will learn to become more attuned to power relations and the ways in which sociopolitical forces can influence language choice/attitudes and the intercultural communication process.

    Features new to this edition include:

    • Revised in-text discussion questions and the introduction of multiple exercises and examples that aim to engage students and provide a more interactive experience;
    • New material that takes account of key social, cultural, and political events such as the refugee crisis, Brexit and the rise of populism in many parts of the world
    • Updated theoretical constructs that reflect recent trends in this area of study such as criticality in intercultural communication
    • An updated Companion Website featuring suggested readings, links to media resources and real-world intercultural scenarios for students, as well as additional in-depth instructor resources featuring test materials, PowerPoints, key terms, extended chapter outlines, and sample assignments and syllabi
    • Refreshed references and glossary to enhance understanding of key terms and concepts.

    This is the essential text for undergraduate students who are new to the field of intercultural communication.

    List of plates

    List of figures

    List of tables



    1 Why study language and intercultural communication?

    2. Culture and the primary socialization process

    3. Language, communication, culture, and power in context

    4. Language and nonverbal communication

    5. Language and identity in intercultural communication

    6. Ethnocentricism and Othering: Barriers to intercultural communication

    7. Intercultural transitions: From language and culture confusion to adaptation

    8. Language and intercultural relationships

    9. Language and intercultural conflict

    10. Language and intercultural communication in the global workplace

    11. Language, interculturality, and global citizenship





    Jane Jackson, an experienced intercultural educator, is Professor of Applied Linguistics at the Chinese University of Hong Kong.

    "This is an excellent introduction to the field of intercultural communication, as equally useful for anybody working internationally as to the university classroom. New material for this edition can be a bridge to contemporary history and current events."

    Allan Goodwin, Nagoya University of Foreign Studies, Japan

    "The new edition of Jackson’s textbook addresses topics of urgent interest to the intercultural communicator. While the book was already a comprehensive guide to moving across and between cultures, the additional material responds to the rise of nationalist populism, hate speech on social media, and the demonisation of the ‘Other.’ Educators will find this a timely and wide-ranging resource that tackles difficult issues in challenging times."

    John Corbett, University of São Paulo, Brazil

    "Jackson’s text is a comprehensive, fresh look at today’s exceedingly complex intersection of intercultural communication, global competence, identity, and language. Relevant to students and intercultural communication practitioners, Jackson offers both breadth and depth when it comes to major concepts, frameworks, and highly applicable real-world examples."

    Whitney Sherman, Council On International Educational Exchange (CIEE)