396 Pages
166 Color Illustrations
by
Routledge
396 Pages
166 Color Illustrations
by
Routledge
396 Pages
166 Color Illustrations
by
Routledge
Also available as eBook on:
Introduction to Facility Management is a comprehensive introduction to the dynamic and diverse field of facility management (FM). It answers questions such as: What is facility management? What does a facility management professional do? How can we classify facility management products and services? How do you set up a facility management organisation? How do you manage service processes using... Read more
1. What is Facility Management? 2. Social Dynamics that Shape Work and Work Environment 3. Experiencing the Work Environment 4. The Functioning of the Facilities Organisation 5. Quantifying Facility Management 6. The Future of the Facility Management Profession 7. Research in Facility Management Glossary Bibliography Appendices
Biography
Hester van Sprang is Lecturer in Facility & Real Estate Management at Saxion University of Applied Sciences, Netherlands and The University of Greenwich, UK.
Bernard Drion was formerly Professor of Facility Management at Breda University of Applied Sciences, Netherlands. He has also held various management positions at consultancy firms, Hospitality Group.
