Introduction to Industrial Engineering: 2nd Edition (Paperback) book cover

Introduction to Industrial Engineering

2nd Edition

By Avraham Shtub, Yuval Cohen

CRC Press

408 pages | 114 B/W Illus.

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Paperback: 9781138747852
pub: 2017-07-26
Hardback: 9781498706018
pub: 2015-12-22
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pub: 2015-12-22
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A Firsthand Look at the Role of the Industrial Engineer

The industrial engineer helps decide how best to utilize an organization’s resources to achieve company goals and objectives. Introduction to Industrial Engineering, Second Edition offers an in-depth analysis of the industrial engineering profession. While also providing a historical perspective chronicling the development of the profession, this book describes the standard duties performed, the tools and terminologies used, and the required methods and processes needed to complete the tasks at hand. It also defines the industrial engineer’s main areas of operation, introduces the topic of information systems, and discusses their importance in the work of the industrial engineer.

The authors explain the information system concept, and the need for integrated processes, supported by modern information systems. They also discuss classical organizational structures (functional organization, project organization, and matrix organization), along with the advantages and disadvantages of their use. The book includes the technological aspects (data collection technologies, databases, and decision-support areas of information systems), the logical aspects (forecasting models and their use), and aspects of principles taken from psychology, sociology, and ergonomics that are commonly used in the industry.

What’s New in this Edition:

The second edition introduces fields that are now becoming a part of the industrial engineering profession, alongside conventional areas (operations management, project management, quality management, work measurement, and operations research). In addition, the book:

  • Provides an understanding of current pathways for professional development
  • Helps students decide which area to specialize in during the advanced stages of their studies
  • Exposes students to ergonomics used in the context of workspace design
  • Presents key factors in human resource management
  • Describes frequently used methods of teaching in the field
  • Covers basic issues relative to ergonomics and human–machine interface
  • Introduces the five basic processes that exist in many organizations

Introduction to Industrial Engineering, Second Edition establishes industrial engineering as the organization of people and resources, describes the development and nature of the profession, and is easily accessible to anyone needing to learn the basics of industrial engineering. The book is an indispensable resource for students and industry professionals.


"The authors have assembled a comprehensive introduction of industrial engineering with the inclusion of both traditional and emergent areas. Other books tend to give a shotgun view, this book provides a comprehensive overview of the field, and provides an excellent starting point for anyone new to the field."

—David A. Nembhard, Pennsylvania State University, University Park, USA

"… an excellent introduction to the history, profession, processes and practice of industrial engineering… The depth is relevant for a single introductory course in industrial engineering for engineers or as a supplement to a full industrial engineering curriculum…"

—Brian Peacock, Retired / Professor SIM University

Table of Contents


Educational Goals

Definitions and Examples Related to Industrial Engineering


Teaching Industrial Engineering

Historical Overview

The Impact of Globalization on the Industrial Engineering Profession

Industrial Engineering and Systems

Industrial Engineering and Process Design

The Need for Integrated and Dynamic Processes



Modeling the Organizational Structure and the Facility Layout

Educational Goals


What Is an Organization?

Development of Organizations

Examples of Organizational Structures

Organizing Workplace Equipment and Machinery

Organization-Wide Processes



Project Management

Educational Goals


Project Initiation

Project Scheduling

The Implementation Phase—Project Execution Monitoring and Control


Information Systems

Educational Goals


Components of the Information System

Quality of Information



Supply Chain Management: The Interface with the Customer

Educational Goals

Introduction to the Customer Interface and Its Design

The Impact of Inventory

Bill of Materials

The Master Production Schedule

Delivery Time and Time-Based Competition

Avoiding Unnecessary Activities

Shortening the Duration of Value Added and Necessary Activities

Quality-Based Competition

Cost-Based Competition



The Interface with Suppliers and Subcontractors

Procurement as a Way to Gain a Competitive Advantage

Purchasing From an External Source: The "Make or Buy" Decisions

Introduction to Suppliers Management

Selecting the Right Suppliers

Managing the Process: Contract Management

E-commerce and Supplier Management

Inventory Management: Cost/Benefit


The Benefits of Inventories

Costs Related to Inventory

Inventory Management Models and the Assumptions on Which They Are Based




Introduction to Operational Scheduling

Single-Machine Scheduling

Scheduling the Job Shop

Schedule Control

Flow Shop Scheduling

Applying the JIT Philosophy in Scheduling

The Theory of Constraints and the Drum Buffer Rope Approach to Scheduling


Streamlining the Transformation Process: Material Requirements Planning Systems

The Need for Material Requirements Planning

The Basic MRP Record

Input Data and Data Quality Issues

Capacity Considerations: The Evolution of MRP2 Systems

Using the MPS for Available to Promise Analysis

Lot Sizing Considerations

Uncertainty and Buffering Considerations

MRP as a Predecessor of the ERP



Enterprise Resource Planning

Educational Goals


Functionalities and Components of ERP Systems

The Database and the Model Base

Business Intelligence

Process Design and Reengineering

ERP Implementation Projects


The Human Factor

Educational Objectives




Motoric Tasks

Body Posture

Access and Space Design


Workload Lifting and Exertion in the Workplace

Workplace Environmental Factors

Specialization and the Development of Workers’ Medical Problems

Design Flexibility

Cognitive Tasks

Key Elements in Work Environment Design

Human Resources Management



Introduction to Supply Chain Management

Educational Goals


Background: Terms, Definitions, and Historic Overview

Supply Chain Characteristics

Major Characteristics and Considerations in Supply Chain Planning

Types of Contracts and Engagements

Information and Its Importance

Designing the Supply Chain

Supply Chain Monitoring and Control Management



Introduction to Service Engineering

Educational Goals


Service Processes

Classification of Service Systems

Key Characteristics and Considerations in Designing Service Systems

Introduction to Queuing Systems

Main Service Disciplines

Service System Simulation

General Approach to Planning Number of Service Personnel

Rush Hours and Their Importance

Feedback: Customer Satisfaction Surveys



About the Authors

Professor Avraham Shtub holds the Stephen and Sharon Seiden chair in project management. He has a BSc in electrical engineering from the Technion—Israel Institute of Technology (1974), an MBA from Tel Aviv University (1978), and a PhD in management science and industrial engineering from the University of Washington (1982). Professor Shtub is a certified Project Management Professional (PMP) and a member of the Project Management Institute (PMI-USA). He has been a consultant to industry in the areas of project management, training by simulators, and the design of production–operation systems.

Yuval Cohen is a senior faculty member at the Industrial Engineering Department of the Tel-Aviv Afeka College of Engineering. His areas of expertise are planning and operation of assembly lines, design and management of production and logistic systems, project management, supply chain management, and business decision making. Dr. Cohen served several years as a senior operations planner at FedEx Ground (USA) and received several awards for his contributions to the hub and terminal network planning. He received his PhD from the University of Pittsburgh (USA), his MSc from the Technion—Israel Institute of Technology, and BSc from Ben-Gurion University.

About the Series

Systems Innovation Book Series

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Subject Categories

BISAC Subject Codes/Headings:
TECHNOLOGY & ENGINEERING / Engineering (General)
TECHNOLOGY & ENGINEERING / Industrial Engineering