2nd Edition

Introduction to Industrial Engineering

By Avraham Shtub, Yuval Cohen Copyright 2016
    436 Pages 114 B/W Illustrations
    by CRC Press

    436 Pages 114 B/W Illustrations
    by CRC Press

    A Firsthand Look at the Role of the Industrial Engineer

    The industrial engineer helps decide how best to utilize an organization’s resources to achieve company goals and objectives. Introduction to Industrial Engineering, Second Edition offers an in-depth analysis of the industrial engineering profession. While also providing a historical perspective chronicling the development of the profession, this book describes the standard duties performed, the tools and terminologies used, and the required methods and processes needed to complete the tasks at hand. It also defines the industrial engineer’s main areas of operation, introduces the topic of information systems, and discusses their importance in the work of the industrial engineer.

    The authors explain the information system concept, and the need for integrated processes, supported by modern information systems. They also discuss classical organizational structures (functional organization, project organization, and matrix organization), along with the advantages and disadvantages of their use. The book includes the technological aspects (data collection technologies, databases, and decision-support areas of information systems), the logical aspects (forecasting models and their use), and aspects of principles taken from psychology, sociology, and ergonomics that are commonly used in the industry.

    What’s New in this Edition:

    The second edition introduces fields that are now becoming a part of the industrial engineering profession, alongside conventional areas (operations management, project management, quality management, work measurement, and operations research). In addition, the book:

    • Provides an understanding of current pathways for professional development
    • Helps students decide which area to specialize in during the advanced stages of their studies
    • Exposes students to ergonomics used in the context of workspace design
    • Presents key factors in human resource management
    • Describes frequently used methods of teaching in the field
    • Covers basic issues relative to ergonomics and human–machine interface
    • Introduces the five basic processes that exist in many organizations

    Introduction to Industrial Engineering, Second Edition establishes industrial engineering as the organization of people and resources, describes the development and nature of the profession, and is easily accessible to anyone needing to learn the basics of industrial engineering. The book is an indispensable resource for students and industry professionals.

    Educational Goals
    Definitions and Examples Related to Industrial Engineering
    Teaching Industrial Engineering
    Historical Overview
    The Impact of Globalization on the Industrial Engineering Profession
    Industrial Engineering and Systems
    Industrial Engineering and Process Design
    The Need for Integrated and Dynamic Processes

    Modeling the Organizational Structure and the Facility Layout

    Educational Goals
    What Is an Organization?
    Development of Organizations
    Examples of Organizational Structures
    Organizing Workplace Equipment and Machinery
    Organization-Wide Processes

    Project Management

    Educational Goals
    Project Initiation
    Project Scheduling
    The Implementation Phase—Project Execution Monitoring and Control

    Information Systems

    Educational Goals
    Components of the Information System
    Quality of Information

    Supply Chain Management: The Interface with the Customer

    Educational Goals
    Introduction to the Customer Interface and Its Design
    The Impact of Inventory
    Bill of Materials
    The Master Production Schedule
    Delivery Time and Time-Based Competition
    Avoiding Unnecessary Activities
    Shortening the Duration of Value Added and Necessary Activities
    Quality-Based Competition
    Cost-Based Competition

    The Interface with Suppliers and Subcontractors

    Procurement as a Way to Gain a Competitive Advantage
    Purchasing From an External Source: The "Make or Buy" Decisions
    Introduction to Suppliers Management
    Selecting the Right Suppliers
    Managing the Process: Contract Management
    E-commerce and Supplier Management
    Inventory Management: Cost/Benefit
    The Benefits of Inventories
    Costs Related to Inventory
    Inventory Management Models and the Assumptions on Which They Are Based


    Introduction to Operational Scheduling
    Single-Machine Scheduling
    Scheduling the Job Shop
    Schedule Control
    Flow Shop Scheduling
    Applying the JIT Philosophy in Scheduling
    The Theory of Constraints and the Drum Buffer Rope Approach to Scheduling

    Streamlining the Transformation Process: Material Requirements Planning Systems

    The Need for Material Requirements Planning
    The Basic MRP Record
    Input Data and Data Quality Issues
    Capacity Considerations: The Evolution of MRP2 Systems
    Using the MPS for Available to Promise Analysis
    Lot Sizing Considerations
    Uncertainty and Buffering Considerations
    MRP as a Predecessor of the ERP

    Enterprise Resource Planning

    Educational Goals
    Functionalities and Components of ERP Systems
    The Database and the Model Base
    Business Intelligence
    Process Design and Reengineering
    ERP Implementation Projects

    The Human Factor

    Educational Objectives
    Motoric Tasks
    Body Posture
    Access and Space Design
    Workload Lifting and Exertion in the Workplace
    Workplace Environmental Factors
    Specialization and the Development of Workers’ Medical Problems
    Design Flexibility
    Cognitive Tasks
    Key Elements in Work Environment Design
    Human Resources Management

    Introduction to Supply Chain Management

    Educational Goals
    Background: Terms, Definitions, and Historic Overview
    Supply Chain Characteristics
    Major Characteristics and Considerations in Supply Chain Planning
    Types of Contracts and Engagements
    Information and Its Importance
    Designing the Supply Chain
    Supply Chain Monitoring and Control Management

    Introduction to Service Engineering

    Educational Goals
    Service Processes
    Classification of Service Systems
    Key Characteristics and Considerations in Designing Service Systems
    Introduction to Queuing Systems
    Main Service Disciplines
    Service System Simulation
    General Approach to Planning Number of Service Personnel
    Rush Hours and Their Importance
    Feedback: Customer Satisfaction Surveys


    Professor Avraham Shtub holds the Stephen and Sharon Seiden chair in project management. He has a BSc in electrical engineering from the Technion—Israel Institute of Technology (1974), an MBA from Tel Aviv University (1978), and a PhD in management science and industrial engineering from the University of Washington (1982). Professor Shtub is a certified Project Management Professional (PMP) and a member of the Project Management Institute (PMI-USA). He has been a consultant to industry in the areas of project management, training by simulators, and the design of production–operation systems.

    Yuval Cohen is a senior faculty member at the Industrial Engineering Department of the Tel-Aviv Afeka College of Engineering. His areas of expertise are planning and operation of assembly lines, design and management of production and logistic systems, project management, supply chain management, and business decision making. Dr. Cohen served several years as a senior operations planner at FedEx Ground (USA) and received several awards for his contributions to the hub and terminal network planning. He received his PhD from the University of Pittsburgh (USA), his MSc from the Technion—Israel Institute of Technology, and BSc from Ben-Gurion University.

    "The authors have assembled a comprehensive introduction of industrial engineering with the inclusion of both traditional and emergent areas. Other books tend to give a shotgun view, this book provides a comprehensive overview of the field, and provides an excellent starting point for anyone new to the field."
    —David A. Nembhard, Pennsylvania State University, University Park, USA

    "… an excellent introduction to the history, profession, processes and practice of industrial engineering… The depth is relevant for a single introductory course in industrial engineering for engineers or as a supplement to a full industrial engineering curriculum…"
    —Brian Peacock, Retired / Professor SIM University