603 pages | 29 B/W Illus.
The process of investigation is dynamic and fluid. The approach must be reasonable and the investigator flexible. However, in order to be successful, every investigation must have a meaningful purpose and be executed ethically and lawfully.
Inevitably, employers must invest time, money, and patience to ensure they obtain demonstrable and actionable results. To achieve this and reduce the exposure to unnecessary business disruptions and litigation, every workplace investigation must by driven by process.
Investigations in the Workplace, Second Editionprovides both novice and experienced investigators with the most insightful and useful information available on the methods and processes for the proper and safe investigation of workplace crime and misconduct. Gleaned from Eugene Ferraro’s nearly three decades of experience, the book is designed for easy reading and use—dispelling common myths and presenting new approaches, methods, and strategies.
Revised and updated with more methods, techniques, and case studies, this powerful book also includes new diagrams, checklists, and visuals to help readers put the material in context and make their investigations soar. Each chapter begins with Key Learning Points and is supplemented with boxed Tips, Traps, and Common Mistakes. An exhaustive appendix includes a glossary of common investigative terms, sample surveillance and investigative reports, advice on digital evidence, and more.
Investigations in the Workplace, Second Editionis a must-read for corporate investigators and security professionals, human resources and law enforcement personnel, attorneys, and anyone else tasked with conducting or supervising workplace investigations.
"The book is extremely well written, thoughtfully organized, and replete with pertinent examples … an important read for security professionals at any level, including students in criminology, corporate security practitioners, human resources employees, attorneys, and law enforcement. 5 out of 5 stars."
— Security Management
The Process of Investigation
The Investigative Process
The Differences between the Public and Private Sector
Significant Trends in the Private Sector
The Fundamentals of Fact-Finding
The History of the Modern Fact-Finder
The Role of the Fact-Finder
The Objectives of the Investigation
Potential and Intended Outcomes
Evidence Collection and Preservation
The Methods of Investigation
Research and Audit
Interview and Interrogation
Project Management and Case Development
The Investigative Team
When and How to Use Outside Resources
Legal Challenges and Litigation Avoidance
Jurisdiction over Workplace Investigations
Preparatory Legal Considerations
Information Gathering and Fact-Finding Considerations
Federal Law and Employee Rights
State Tort Law Issues
Claims Arising from Employee Verification Interviews
Claims Arising from Employee Disciplinary Actions
Prevention and Education
Litigation Avoidance and Employee Dignity
The Method of Multiple Working Hypotheses
Employee Theft Investigations
Workplace Drug Investigations
Fraud and Embezzlement Investigations
Proprietary Information and Trade Secret Investigations
Computer Crime Investigations
Accident and Workers’ Compensation Investigations
Employment Screening and Background Investigations
Workplace Violence Prevention and Intervention
Ethics Violation Investigations
Investment and Cost Management
Civil Recovery and Restitution
Process Improvement and Analysis
Alternatives to Investigation
Glossary of Common Investigative Terms and Terminology
FCRA Release and Notification
Sample Surveillance Report
Confidential Video Surveillance Report
Sample Investigative Report
Sample Postinvestigation Observations and Recommendations
Creating Photographic Evidence Using Conventional Cameras
Federal Laws Prohibiting Job Discrimination