120 Pages
37 B/W Illustrations
by
Productivity Press
120 Pages
by
Productivity Press
120 Pages
by
Productivity Press
Also available as eBook on:
Part of the Lean Tools for Healthcare series, this user-friendly book will help to improve your understanding of kaizen. It describes exactly what a kaizen event is and details all the phases necessary for implementing continuous improvement practices in your healthcare organization.
Kaizen Workshops for Lean Healthcare walks you through the steps of conducting an effective kaizen... Read more
Production Processes and Operations of Healthcare
Industrial Origins of Lean Healthcare
Production, Process, and Operation
What Is Kaizen?
Kaizen and Kaikaku
What Do You Need to Know to Fully Understand
How to Do Kaizen?
How Will Kaizen Change What You Are Doing Now?
What Is the Purpose of Kaizen?
Process and Operation
Value and Value-Added
Waste
What Is the Role of a Kaizen Workshop?
Benefits of Kaizen and Kaizen Workshops
How Does Kaizen Benefit Your Healthcare Organization?
How Does Kaizen Benefit You?
What Is a Kaizen Workshop and What Are the Key Roles for Success?
How Is a Problem Selected?
Cautions
Plan in Advance for Coverage
Put the Focus on Clinician and Staff Member Participation
Understand the Importance of Preparation and Follow-Up
Successful Kaizen in Action
What Are the Key Roles for a Successful Kaizen Workshop?
Workshop Leader
Sponsor
The Union Role
Process Owner
Communicating to the Whole Healthcare Organization about the Kaizen Workshop
Three Phases of a Kaizen Workshop
Phase One: Plan and Prepare
Select a Problem for Improvement
Elimination of Waste as an Overall Focus
Special Considerations in Choosing a Problem for Improvement
Implementing 5S
Implementing Standard Work
Eliminating Bottlenecks or Improving Setup Times
Implementing Continuous Flow, Line Balancing, or Kanban
Select and Prepare the Team
Select the Team Leader
Prepare the Team Leader
Select the Team Members
Other Preparations
Prepare the Area
Prepare Supplies, Equipment, and Support People
Gather Background Information
Schedule the Workshop
Phase Two: Run the Kaizen Workshop
Introduce the Team and Assign Roles
Introduce the Workshop Objectives and Procedures
Distribute Team Supply Kits and Resources
Conduct Lean Healthcare Training
Set Ground Rules
Understand the Current Situation in the Gemba
Observe the Selected Area and Gather Data
Review the Value Stream Map
Do Time Studies of All Operations
Develop Improvements
Generate and Capture Improvement Ideas
Facilitate Teamwork
Test Ideas and Implement the New Plan
Develop New Standards
Phase Three: Report and Follow-Up
Prepare a Presentation of All Data and Workshop Results
Present the Results
Cover Ideas That Have Not Been Fully Implemented
Build the Book of Knowledge
Circulate and Display Results
Follow-Up
Reflections and Conclusions
Phase One: Plan and Prepare
Phase Two: Run the Kaizen Workshop
Phase Three: Report and Follow-Up
Reflecting on What You Have Learned
Opportunities for Further Learning
Appendix
Further Reading
Useful Websites
Index
Each chapter includes a Summary and Reflections
Biography
Thomas L. Jackson
