2nd Edition
Knowledge Management An Evolutionary View
344 Pages
by
Routledge
327 Pages
by
Routledge
Also available as eBook on:
This book serves as a complete introduction to the subject of Knowledge Management (KM), and incorporates technical as well as social aspects, concepts as well as practical examples, and traditional KM approaches as well as emerging topics. Knowledge Management: Systems and Processes enhances the conventional exposition of KM with an in-depth discussion of the technologies used to facilitate the... Read more
* Preface and Acknowledgments * 1. Introducing Knowledge Management * Part I. Principles of Knowledge Management * 2. The Nature of Knowledge * 3. Knowledge Management Foundations: Infrastructure, Mechanisms, and Technologies * 4. Knowledge Management Solutions: Processes and Systems * 5. Organizational Impacts of Knowledge Management * Part II. Knowledge Management Technologies and Systems * 6. Knowledge Application Systems: Systems that Utilize Knowledge * 7. Knowledge Capture Systems: Systems that Preserve and Formalize Knowledge * 8. Knowledge Sharing Systems: Systems that Organize and Distribute Knowledge * 9. Knowledge Discovery Systems: Systems that Create Knowledge * Part III. Management and the Future of Knowledge Management * 10. Emergent Knowledge Management Practices * 11. Factors Influencing Knowledge Management * 12. Leadership and Assessment of Knowledge Management * 13. The Future of Knowledge Management * Glossary * About the Authors * Index
Biography
Irma Becerra-Fernandez, D. E Leidner, Dorothy Leidner
