Knowledge Networking explains the strategic, organizational and human impact of technologies that support knowledge: the internet, groupware, collaborative technologies. It shows how they can transform organizational practices and help to improve both individual and team performances.
Based on proven experience and includes customised toolkits, cases and action plans. From pooling expertise on a sales bid via computer referencing, to improving customer service using the flexible office, the author demonstrates how potential can become practice.
Knowledge management is the big management idea currently influencing organizations, and Knowledge Networking explores the global impact of sharing knowledge and expertise. It is a highly practical text which includes customised toolkits, cases and action plans to enable individuals and teams to improve their performance.
Table of Contents
Setting the Context - The networked knowledge economy; Identifying Unbounded Opportunities - Knowledge: the strategic imperative; Technology: the knowledge enhancer; Virtualization: networking knowledge globally; Toolkits for Tomorrow - The knowledge networker's toolkit; The knowledge team's toolkit; Toolkit for the knowledge-based enterprise; The interprise toolkit; Pathways to prosperity - The public policy agenda; Forward to the future; Postscript; References; Index
'One of the best collations of examples of knowledge management practice available in one place ... David has been present at the birth of knowledge management, has witnessed much of the early experiments and knows most of the early pioneers '
David Snowden, Director, Knowledge and Differentiation, IBM Global
'What really stands out in this excellent book, is that it successfully draws upon contemporary research and real business experience to distil practical lessons ... comprehensive, accessible and thoughtful'
Pervaiz Ahmed, Unilever Lecturer in Innovation Management, European
Centre for TQM, University of Bradford
'a very good book ... describes the networked knowledge economy, and how organizations need to adapt to thrive in it '
Brian Clegg, Director of Creativity Unleashed Ltd
'Knowledge Networking is the first genuinely readable textbook on KM: it could be read cover to cover by students or managers alike and is full of common sense ideas, and a healthy respect for information professionals. It is strongly recommended.'
Information Management Report March 2000
'This is a must - not only for all those working or teaching in the information field, but also for any executive who wants his or her organization to move successfully forward, starting now.'
'The publication will be required reading for its target audience of company executives and policy makers.'
Information World Review