Knowledge, Service, Tourism & Hospitality Proceedings of the Annual International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality 2015 (SERVE 2015), Bandung, Indonesia, 1-2 August 2015

Education & social behaviour

ESL Teachers’ knowledge on learner autonomy
Z. Hasim & A.R. Zakaria

Mother tongue education and ethnic identity of Malaysian Chinese secondary school students
P.Y. Ho, F.P. Chew & K.P. Thock

The acquisitions of knowledge in Chinese classical literature and academic achievement among the secondary schools’ students
C.F. Peng & P.S. Fong

Implementation of the LINUS program in Malaysian primary schools
C.F. Peng, C.H. Leng & F. Hutagalung

Librarians’ knowledge sharing behaviour
M.Z.H.M. Sawal, N. Noordin, R.A.R. Omar, A.L.A. Rahman & Z. Zakaria

Cross-racial supervision: Case conceptualization of supervisee-supervisor relationship
N.A. Rosli

Self-reflection: Self-assessment of supervision related to knowledge and skills
N.A. Rosli

Asian supervisor-western supervisee: Personal approach to supervision
N.A. Rosli

Parental involvement in students’ academic achievement: A preliminary study
J. Kandasamy, F. Hutagalung, M.R.A. Razak & Z.Md. Isa

Approaches and models of behaviour management in classroom
C. Yusof, M.N. Mariani & S. Hafiza

The emphasis of Higher Order Thinking (HOT) in the curriculum and the implementation in reality
C.C.S. Fern & U.K.M. Salleh

Homeschooling: An alternative to mainstream
L.C. Yin, A.R. Zakaria & H. Baharun

Perception and expectation of parents and students regarding choice of secondary school type
M.S.A. Patah, A.R. Zakaria & M. Mohsin

Religious practices in delinquents
M.A. Malik, A.R. Zakaria & A.M. Sulaiman

Mental health literacy among undergraduate students in selected universities in Malaysia
R.A.M. Jaladin, N.K. Yun & I.H.A. Tharbe

Anti bias education practice in pre-school education in rural Malaysia
A. Kadir, M.Md. Nor, F. Hutagalung & J. Chee

Do we have salt & pepper on the table? (teaching style & learning style importance)
R. Nadarajan, Z. Naimie & R.A. Abuzaid

Identifying motivation factors of the participation of local community in tourism industry in National Park, Pahang, Malaysia
M.R. Noorhayati, I.M. Hasmadi, H.Z. Pakhriazad & A.K. Wahidin

Best practices with revenue sharing authentic assessment of preschool students’
learning problems
R.M. Rasul & M. Zagan

Business & economics

The role of the branding strategies in the promotion of Vladimir region (Russia)
M.V. Roberts & A.V. Baikov

Formation of methodological approach to evaluation of the national innovative environment
R. Fedosova, B. Kheyfits & M. Ilyina

A practical approach to modeling of regional state support system for small business development
Y.V. Kuznetsov, N.M. Filimonova & R.N. Fedosova

The evaluation of physical and environmental factors in low-cost housing
W.R.A. Jiram, A.A. Bujang, I.A. Zairuslan & H.A. Zarin

An investigation into Thai tourists’ preferences of tourism domains: A case study of Chiang Mai province, Thailand
T. Kamnardsiri, N. Choosri, P. Sureephong & A. Lbath

Empirical evaluation of Gen Y housing affordability
W.R.A. Jiram, A.A. Bujang, H.A. Zarin & F.H.M. Anuar

Local revitalization through the local food system focused on Wanju, Korea
J.-Y. Kim

Effect of environmental knowledge and concern toward attitude of green home buyers’ intention in Surabaya
M. Wijayaningtyas, I. Sipan & C.W. Wai

Investigating the required competencies of valuation surveying graduates
W.R.A. Jiram, A.A. Bujang & H.A. Zarin

The music licensing supply chain: The new demands of a new market
M.P. Oliveira, A.J.R.R. Carmo, M.A. Duarte & L. Baumworcel

The experience of teaching the nurses: Insights for developing an educational nursing management software
L.H. Loureiro, A. Scavarda, M.M.V.N. Cardoso, I.C. da Silva, T. Tonini & L. Baumworcel

Patient-centered lean process: A strategic implementation
L. Baumworcel, A.L. Matheus Junior, L.B. Sartore & A. Scavarda

The economic crises and the Brazilian healthcare system
L. Baumworcel & A. Scavarda

The fundamental of housing affordability and affordable houses: A review
N. Azmi, A.A. Bujang, W.R.A. Jiram & H.A. Zarin

Design of Knowledge Management System to support research activities at university
M. Dachyar, M.B.N. Alam & N.R. Pratama

Improvement of procurement business process (procure-to-pay) in Indonesian shipping company
M. Dachyar & B. Praharani

Impact of service quality on customer satisfaction in low cost airline service in Indonesia
M. Dachyar & M.R. Siva

A study to improve Enterprise Resources Planning post-implementation in Indonesian industries
M. Dachyar & Y. Prawira

An implementation model for the healthcare sustainability
C.M.L. Machado, A. Scavarda & L. Baumworcel

Monitoring news articles using multi-agent system
D. Derakhshan, S. Christensen, M. Larsen & N. Memon

Developer’s perspective on communication issues in prototype model (case study: Warehouse management system of local agency for disaster management)
N.W. Rahayu

Biography

Ford Lumban Gaol, Fonny Hutagalung, Abd Razak Zakaria, Zuwati Binti Hasim