1st Edition
Leadership Communication Skills for Intercultural Management
Intercultural business communication has assumed enormous significance in recent times for corporate leaders for transmitting and disseminating ideas across borders and for achieving organisational goals. This book provides a comprehensive introduction to communication strategies in business with a focus on diversity management skills.
Culturally congruent communication competencies play an essential role in fostering productive conversations in transnational markets. This book includes in-depth research that explores key communication skills like negotiations, leadership, persuasion, argumentation, and corporate etiquette for professionals working in multinational realms of international commerce. It discusses intercultural management theories, non-verbal communications, and effective methods of communicating in virtual environments. The book also highlights the role and importance of diversity management in steering and helming multicultural teams and the expertise needed to manage stressful and challenging communication scenarios in variegated geo-cultural workspaces.
Part of the Contemporary Themes in Business and Management series, this book will be useful for scholars and researchers of management studies, business communications, communication studies, business economics, business ethics, and digital communication, as well as for corporate professionals working with multinationals.
List of Figures. List of Tables. Preface. Acknowledgements. 1. Intercultural Business Communication: The Conceptual Genesis 2. Seminal Theories in Intercultural Business Communication and their Implications for Global Management Leaders 3. The Pancultural Leader: Cultural Dimensions, Communications and Supranational Business Management 4. Culture and Communication – The A to Z Communication Diary 5. Communication Currencies in Cultures 6. Negotiation Skills – The Cultural ‘Dicepora’ 7. Bordered Leadership: Geo-psychography of Motivations 8. Silent Semantics and Cultural Coding: Intercultural Nonverbal Communication with Muted Mutations across Maps 9. The Global Repertoire of Business Etiquette 10. Intercultural Business Communication for the Virtually Wired World – “I Can Hear You” References. Index.
Biography
Apoorva Bharadwaj is Associate Professor at the Indian Institute of Management Calcutta (IIMC), India.
‘Dr. Bharadwaj offers an insightful and theoretically grounded book for international managers as they work across cultures. By consulting this book, managers will be equipped with mindsets and attitudes to dramatically improve their communication with partners across the globe. This book will surely open new opportunities and enhance cross-cultural relationships for international managers who seek to understand and apply its principles.’
—Peter Cardon, Ph.D., Professor of Business Communication, University of Southern California, USA
‘Apoorva Bharadwaj’s journey through business communication is an amazingly interesting one. In this work, she covers all the main contexts, including the virtual one, from a cultural perspective. The focus on effective communication practices, to be exploited by corporate managers striving for lean, successful cross-cultural organizations, is very clear through all of her work. The extensive exemplification in each chapter provides the reader with theoretical and practical knowledge on each topic. Furthermore, the psychologic, non-verbal, proxemic and paralinguistic aspects of communication, add a noteworthy plus to this book.’
—Walter Giordano, Department of Economics and Statistics, University of Naples Federico II, Italy
‘Leadership Communication Skills for Intercultural Management offers a comprehensive account of business communication in intercultural contexts. Combining the discussion of theoretical frameworks with practical application, it highlights the importance of being aware of cultural variation and striving towards cultural alignment when engaging in business communication in (virtual) workplaces. This book is a valuable contribution to research on intercultural business communication with a focus on leadership and management.’
—Ursula Lutzky, Associate Professor of English Linguistics, Vienna University of Economics and Business, Austria
