2nd Edition

Leadership and Management in Pharmacy Practice

Edited By Andrew M. Peterson, William N. Kelly Copyright 2015
    349 Pages 30 B/W Illustrations
    by Routledge

    Over the past years, the changing nature of pharmacy practice has caused many to realize that the practice must not only be managed, but also led. Leadership and Management in Pharmacy Practice discusses a variety of leadership and managerial issues facing pharmacists now and in the future.

    This second edition has been reorganized by placing leadership chapters up front, followed by management chapters, thus emphasizing the need for leadership first. The book is written by contributors from within and outside pharmacy practice—a reflection of the complexity of management in pharmacy settings. It offers a real-world approach to everyday issues in pharmacy leadership and management, written by authors who have faced these issues themselves.

    The book includes case studies which are thought provoking and promote critical thinking as well as problem solving—skills critical for effective pharmacy leaders or managers. References are also made throughout the text to changes occurring to the profession both internally and externally. Much of the material discussed applies to all settings of pharmacy practice: community, hospital, industry, ambulatory care, and long-term care.

    This book provides pharmacy students and new pharmacy leaders and managers a broad overview of the complexities and intricacies inherent in managing and leading the profession. It is a valuable resource for students in the professional years of their pharmacy curricula and those promoted recently into pharmacy leadership or management positions.


    Principles and Characteristics of Leadership; Andrew M. Peterson

    Understanding and Working in the Organization; Andrew M. Peterson and David A. Ehlert

    The Importance of Vision, Inspiration, Strategic Planning, and Getting It Done; William N. Kelly

    Leading Culture, People, and the Strategic Plan; William N. Kelly and John E. Clark

    Leading Change and the Pharmacy Enterprise; Jim Jorgenson

    The Leader in You; Stephanie A. Zarus


    Principles and Characteristics of Effective Pharmacy Management; Michael J. Magee and William N. Kelly

    Managing Projects to Achieve Desired Results; Patricia R. Audet

    Managing People; Gary E. Sloskey

    Managing Pharmacy Operations; Steve Gilbert

    Managing Clinical Services; Gene A. Gibson

    Marketing the Pharmacy; Melanie Oates

    Budgeting and Accounting; Robert J. Votta and Andrew M. Peterson

    Purchasing and Inventory Management; James M. Hoffman and Andrew M. Peterson

    Managing Pharmacy Automation and Informatics; Dennis A. Tribble and Mei-jen Ho

    Managing Compliance, Performance, and Outcomes; William N. Kelly and Sarah J. Steinhardt


    Edited by

    Andrew Peterson is the John Wyeth Dean of the Mayes College and professor of clinical pharmacy and health policy at the University of the Sciences, Philadelphia, Pennsylvania, USA. He received his PharmD from Virginia Commonwealth University in Richmond and his PhD in Health Policy at University of the Sciences. He also completed an advanced residency in Hospital Pharmacy Administration at Thomas Jefferson University Hospital in Philadelphia, Pennsylvania and a residency in Hospital Pharmacy Practice at Rush-Presbyterian St. Luke’s Medical Center in Chicago, Illinois, USA. Before joining the university, Dr. Peterson was the assistant director of pharmacy and clinical services at Thomas Jefferson University Hospital and the associate director of pharmacy, drug information, and clinical services at Crozer-Chester Medical Center in Upland, Pennsylvania.

    William N. Kelly is professor of pharmacotherapeutics and clinical research at the College of Pharmacy at The University of South Florida in Tampa, USA and president of William N. Kelly Consulting and Publishing, Inc. He is also a senior vice president of scientific affairs of Vivace, Inc., in West Chester, Pennsylvania, USA. He is the former assistant vice president and director of pharmacy at Hamot Medical Center, a 500-bed hospital in Erie, Pennsylvania. He obtained his PharmD and residency certificate in clinical pharmacy from the University of Michigan, USA. Dr. Kelly also completed a fellowship in executive management at the Leonard Davis Institute of Health Economics located at the University of Pennsylvania. Dr. Kelly has published over 100 peer-reviewed manuscripts and 15 chapters in books, and has presented his work nationally and internationally.

    "The book discusses leadership on a personal and organizational level and how to motivate and lead change. In addition, it delves into management of people, operations, clinical programs, informatics, and customer service as well as numerous other pharmacy-related management concerns. The management section is well done and applicable to the workplace."
    —Jennifer L. Colon, PharmD, MS, MBA, Temple University School of Pharmacy, in Doody's Book Reviews