2nd Edition
Leading Health Care Transformation A Primer for Physician Leaders
"Readers should go broad and go deep with this book. Readers who do both will find this book a valuable framework for approaching the complexities of leading health care organizations today…it will provide a framework for approaching the work, and that framework is one likely to lead to business success and personal satisfaction."
—From the Foreword by Thomas H. Lee, MD, Chief Medical Officer, Press Ganey and Senior Physician, Brigham and Women’s Hospital
The U.S. health care system continues to undergo transformation, with a rate of change that has accelerated in recent years. This rapidly evolving field requires a new level of astute clinical leadership. The bottom line is that physician leadership will be the key ingredient for any dramatic change in our health care system and a fundamental driver of outcomes for patients and communities.
Leading Heath Care Transformation prepares physician leaders with the evidence, tools, and ideas to make and lead systemic improvement. This second edition provides fresh insights, new evidence, and modern topics with revised and updated chapters. Each chapter is complete with contemporary evidence, pragmatic case studies, lessons learned, and action steps for physician leaders.
This second edition of Leading Health Care Transformation is a succinct and practical primer on 16 key topics in health care transformation. Physician leadership is critical to transform care; this book will help guide the way.
Chapter 1: The Health Care Landscape
Chapter 2: Effectively Implementing Quality and Safety Improvement
Chapter 3: Building a Culture of Safety
Chapter 4: Principles and Practices of High Reliability Organizations
Chapter 5: Key Quality and Safety Measures
Chapter 6: Using Data for Feedback and Improvement
Chapter 7: Physician Champions
Chapter 8: Leading Effective Teams: For Clinical Care and for Performance Improvement
Chapter 9: Spreading and Sustaining Improvement
Chapter 10: Engaging Patients and Families in Safety and Quality
Chapter 11: Health Equity and Addressing Disparities
Chapter 12: Addressing Variation in Utilization
Chapter 13: Improving Care Coordination and Reducing Readmissions
Chapter 14: Population and Community Health
Chapter 15: New Payment Models: Value-Based Purchasing
Chapter 16: The Clinical Leader Role in Emerging Models of Care, Disruption and Innovation
Biography
Maulik Joshi, DrPH Maulik Joshi, Dr.P.H. is the President and CEO of Meritus Health, Inc. Meritus Health Inc. includes the proposed Meritus School of Osteopathic Medicine (MSOM) and Meritus Medical Center. The mission of Meritus Health is to improve the health of our community by providing the best healthcare, health services and medical education. Meritus Medical Center is a regional health system with 3,000+ employees and 600+ medical staff. MMC includes a 327 bed medical center, a 160 provider Meritus Medical Group, Meritus Home Health and 25% ownership of Maryland Physicians Care, a 230,000 Medicaid member health plan. Meritus Medical Center serves over 200,000 people in western Maryland, southern Pennsylvania and the eastern panhandle of West Virginia. Previously, Maulik was the COO and Executive Vice President at the Anne Arundel Health System (AAHS). Prior to AAHS, Maulik was at the American Hospital Association as Associate Executive Vice President and President of the Health Research and Educational Trust. Maulik has also worked at the Institute for Healthcare Improvement, the Agency for Healthcare Research and Quality, the University of Pennsylvania Health System and The HMO Group. Maulik has a Doctorate in Public Health and a Master's degree in Health Services Administration from the University of Michigan. He was Editor-in-Chief for the Journal for Healthcare Quality. He also co-edited The Healthcare Quality Book: Vision, Strategy and Tools (5th edition published in 2022) and coauthored Healthcare Transformation: A Guide for the Hospital Board Member and Leading Healthcare Transformation: A Primer for Clinical Leaders. Maulik has authored a combination of over fifty peer-reviewed articles, commentaries and perspectives. Maulik is adjunct faculty at the University of Michigan School of Public Health in the Department of Health Management & Policy where he teaches annually. He has served on the board of trustees for Anne Arundel Medical Center and the board quality and patient safety committee for Mercy Health System and Advocate Health System, among others. Aaron George, DO Dr. Aaron George, Chief Medical Officer of Meritus Health, received his medical degree from the Philadelphia College of Osteopathic Medicine in Philadelphia, Pa. and completed his residency in family medicine at Duke University Medical Center in Durham, N.C. Dr. George was a Andlinger fellow in health policy with the Center for Public Health in Vienna, Austria, where he focused on models of care delivery. In addition, he is a clinical associate professor at Penn State College of Medicine, where he teaches coursework on the history of medicine. He has been a regular contributor to Medical Economics with a focus on population health, medical education and physician leadership development throughout the spectrum of clinical training. Dr. George is board certified in Family Medicine by the American Board of Family Medicine.
