1st Edition
Leading Hybrid Organisations How to Build Trust, Collaboration and a High-Performance Culture
Hybrid working on a large scale arrived suddenly with the COVID-19 pandemic. And it’s here to stay. Going beyond the quick-fix solutions that emerged during the transition, this book takes a deeper, systems approach to leading a hybrid organisation to help managers understand the real, ‘beneath the surface’ issues in hybrid working.
Established ways of managing everyday problems, such as workflow, communication and performance management, now seem inadequate when some members of staff are in the office and others are working remotely. In addition to day-to-day management tasks, there are also more complex challenges such as developing a cohesive team and organisational culture and a strong attachment to the organisation. Drawing on contemporary management theory, behavioural science, psychoanalysis and social psychology, the book explains the impacts and how to address areas such as: team and organisational identity; recruitment and retention of talent; personality and hybrid working; team dynamics; performance management; security and insider risk; well-being, burnout and engagement; diversity equality and inclusion; ESG; and handling conflict.
This engaging book empowers leaders and managers by enabling them to understand the dynamics of hybrid working, and giving them the tools to influence these processes to improve their effectiveness in the organisation.
1. What This Book Is about and Why It’s Important 2. How to Build a Group Identity in the Hybrid Organisation 3. Why Do Some People Love Coming into the Office and Others Hate It? Personality and the Hybrid Organisation 4. Communicating in the Hybrid Organisation 5. Evolving Workplaces and Hybrid Organisations 6. Security in the Hybrid Organisation 7. Well-being, Burnout and Engagement in the Hybrid Workplace 8. Leading the Hybrid Organisation: From Leader as Explorer to Leader as Healer 9. The Only Way Is Ethics: ESG and the Hybrid Organisation 10. The Future of Hybrid: How to Make a Hybrid Company Where You Want to Work
Biography
Michael Drayton is a leadership expert, clinical psychologist, executive coach and author. He coaches senior leaders on the Executive MBA and other leadership development programmes at Saïd Business School, University of Oxford. He is the author of three books on the psychology of leadership.
“Leading Hybrid Organisations offers a well-researched and engagingly written analysis of the leadership and psychological challenges in hybrid organisations. Its informative and interesting perspective provides leaders with practical tools and strategies for ensuring team well-being and productivity in diverse work settings.”
Professor Sue Dopson, Professor of Organisational Behaviour, Saïd Business School, University of Oxford
“Do you want your workplace to be a magnet for your employees? This book will help managers and leaders understand the importance of communication styles, push and pull factors, creating identity and connection to the organisation, and ensuring there is a distinction between working at home and working in the office that motivates employees to return and thrive.”
Ranjit Dhindsa, Employment Partner, Board member, Business Leader, Office Leader and Special Advisor to a social enterprise business, FieldFisher LLP
“As an occupational health physician, I have observed the evolving dynamics of hybrid work during the pandemic. Many organizations have struggled to adapt to this new way of working. This book addresses these challenges head-on. It is evidence-based yet easy to read, offering practical insights and strategies for success with lots of examples, from the Titanic to Project Aristotle by Google. An essential business read.”
Dr. med. Kai Haas, Head of Occupational Health, Salzgitter AG, Germany
