2nd Edition
Lean Culture for the Construction Industry Building Responsible and Committed Project Teams, Second Edition
Chapter One: Lean in its Proper Context
Chapter Two: Lean Culture Defined
Chapter Three: Lean Cuisine and Construction: The Benefits of a Food Industry Perspective
Chapter Four: The Lean Team Challenge
Chapter Five: Trust – Laying the Foundation
Chapter Six: Is Your Attitude a Value-Add?
Chapter Seven: Lean Ethics
Chapter Eight: Construction 101: The Basics from a Lean
Perspective
Chapter Nine: Execution and Overarching Philosophies
Chapter Ten: Lean Purpose
Chapter Eleven: The Conflict Paradox: Encouraging Debate without Letting It Become Destructive
Chapter Twelve: Establishing and Maintaining High Standards
Chapter Thirteen: Influencing versus Motivating
Chapter Fourteen: Constructive Discipline (Knowing When and How to Draw the Line)
Chapter Fifteen: Commitment and Accountability
Chapter Sixteen: Building a Lean Safety Culture
Chapter Seventeen: Fine-Tuning: Keeping Your Fingers on the Team’s Pulse via Continuous Lean Culture Assessment
Chapter Eighteen: Managing External Partner Anxiety and Anger
Chapter Nineteen: Generational Issues
Conclusion
Biography
Gary Santorella, Owner, is a licensed Cognitive-behavioral therapist and an expert in team dynamics and behavioral change, who was developed a unique methodology to access job site functioning. He received his BA i Behavioral psychology from Providence College in 1980, and a Master’s Degree with an emphasis in Occupational Welfare from UC Berkeley in 1990 He currently resides in Scottsdale, Arizona.
