1st Edition

Lean Implementation in Hospital Departments How to Move from Good to Great Services

By A. Heri Iswanto Copyright 2019
154 Pages 20 B/W Illustrations
by Productivity Press

154 Pages 20 B/W Illustrations
by Productivity Press

154 Pages 20 B/W Illustrations
by Productivity Press

Lean healthcare is waste elimination in every service area with the goal of reducing inventory, cycle time of service, and cost, so that high-quality patient care can be provided in a way that is as efficient, as effective, and as responsive as possible while retaining the financial integrity of a hospital. The Lean philosophy in healthcare demands a person’s attitude, in all aspects of care,... Read more

Preface. Introduction. Lean Principles. Lean Implementation in Emergency Unit. Lean Implementation in Outpatient Unit. Lean Implementation in Ward Unit. Lean Implementation in Central Surgical Unit. Lean Implementation in Intensive Care Unit. Lean Implementation in Radiology Unit. Lean Implementation in Clinical Pathology Unit. Lean Implementation in Pharmaceutical Unit. Lean Implementation in Nutrition Unit. Lean Implementation in Medical Record Unit. Lean Implementation in Hospital Facilities and Infrastructures Maintenance Unit. Lean Implementation in the Referral Unit. Lean Implementation in the Administration and Management Unit. Conclusion.

Biography

He completed his Doctorate of Economic Sciences, Master’s and Bachelor in Hospital Management. As lecturer at various University also been researcher at the Center for Health Research - UI, The Population Council, WHO & UNICEF Projects. Has spoken at conferences and trainings on "Lean Hospital" in USA, Taiwan, Thailand, Iran, Pakistan and Malaysia.