Lean Implementation in Hospital Departments: How to Move from Good to Great Services, 1st Edition (Paperback) book cover

Lean Implementation in Hospital Departments

How to Move from Good to Great Services, 1st Edition

By A. Heri Iswanto

Productivity Press

146 pages | 20 B/W Illus.

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Description

Lean healthcare is waste elimination in every service area with the goal of reducing inventory, cycle time of service, and cost, so that high-quality patient care can be provided in a way that is as efficient, as effective, and as responsive as possible while retaining the financial integrity of a hospital. The Lean philosophy in healthcare demands a person’s attitude, in all aspects of care, understand the process which happens, observe it, and gather information in order to identify the root of an inefficiency of the process. In short, Lean and its emphasis on efficiency can be a critical tool in the management of health services in hospitals around the world. This book provides guidance and examples on how Lean principles can be implemented into the infrastructure and every day operations of a hospital from the emergency room to hospital facilities and maintenance.

The book also demonstrates how Lean is the cultural commitment of organizations to implement the scientific method in designing, conducting, and improving work sustainably through teamwork, bringing in better value and satisfaction to the patient. It shortens the time between ordering and service delivery by eliminating waste from the service flow value. The author uses numerous examples of Lean thinking in various hospital departments with the overall of goal of taking that department from good to great.

Table of Contents

Preface. Introduction. Lean Principles. Lean Implementation in Emergency Unit. Lean Implementation in Outpatient Unit. Lean Implementation in Ward Unit. Lean Implementation in Central Surgical Unit. Lean Implementation in Intensive Care Unit. Lean Implementation in Radiology Unit. Lean Implementation in Clinical Pathology Unit. Lean Implementation in Pharmaceutical Unit. Lean Implementation in Nutrition Unit. Lean Implementation in Medical Record Unit. Lean Implementation in Hospital Facilities and Infrastructures Maintenance Unit. Lean Implementation in the Referral Unit. Lean Implementation in the Administration and Management Unit. Conclusion.

About the Author

He completed his Doctorate of Economic Sciences, Master’s and Bachelor in Hospital Management. As lecturer at various University also been researcher at the Center for Health Research - UI, The Population Council, WHO & UNICEF Projects. Has spoken at conferences and trainings on "Lean Hospital" in USA, Taiwan, Thailand, Iran, Pakistan and Malaysia.

Subject Categories

BISAC Subject Codes/Headings:
BUS041000
BUSINESS & ECONOMICS / Management
BUS053000
BUSINESS & ECONOMICS / Quality Control
BUS087000
BUSINESS & ECONOMICS / Production & Operations Management
MED002000
MEDICAL / Administration
MED035000
MEDICAL / Health Care Delivery
MED043000
MEDICAL / Hospital Administration & Care