This book, first published in 1984, is an effective guide to help librarians develop a more systematic and effective approach to dealing with overdues. The editors present statistical data on overdues, as well as successful tactics employed by various libraries to combat the persistent problem of overdue materials.
1. Introduction Patsy Hansel and Robert Burgin 2. More Hard Facts on Overdues Patsy Hansel and Robert Burgin 3. ‘In Search of Excellence’: How One Public Library Copes With Overdues Melody Moxley 4. Novel Approaches to Overdues or the Ones Who Borrow and the Ones Who Lend Kathleen Moeller-Peiffer 5. Dealing With Defaulters Art Goetz 6. Baltimore County Public Library and the Delinquent Borrower Marilyn Murray 7. Three Libraries and Overdues Law Patsy Hansel 8. Overdues and Academic Libraries: Matters of Access and Collection Control Jean Walter Farrington 9. Outfoxing Overdues in the Hospital Library Patty Powell 10. Managing Overdues in the School Library Wilma H. Bates 11. Overdues Procedures Using a Microcomputer Willie Nelms 12. Library Automation and Overdues: A Discussion of Possibilities and Potentialities Patrick McClintock 13. The Fines/No Fines Debate Barbara Anderson 14. Overdues and the Library's Image Barbara Anderson 15. Overdues: A Bibliography Terry Bossley