1st Edition

Library Training for Staff and Customers

By Sara R. Beck Copyright 2000
100 Pages
by Routledge

100 Pages
by Routledge

Enable your library staff to deliver the most effective services possible! This comprehensive book is designed to assist library professionals involved in presenting or planning training for library staff members and customers. Library Training for Staff and Customers covers training issues from many points of view ranging from top management to department managers. Library Training for Staff... Read more
Contents
  • More Than Meets the Eye: Management Support for Reference Service and Training
  • Technology Training at the St. Louis Public Library
  • Training Staff for Business Reference
  • A Model Workshop to Increase Knowledge of African-American Reference Sources for Public Services Library Staff
  • Fully Disclosed Yet Merely Descriptive: Intricacies of Training the Patient and Trademark Information Professional
  • Training, A Library Imperative
  • Index
  • Reference Notes Included

Biography

Sara R. Beck